ph3Overview /h3 pKeysight is at the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world-class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. /p pOur award-winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry-first solutions. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. /p h3Responsibilities /h3 pWe are looking for an outstanding, people-oriented Customer Service Coordinator with native or fluent French, Dutch, and English to join our multilingual customer service team in Barcelona. /p pThis is a complex, end-to-end customer service role in a fast-paced, international environment. You will work closely with customers, sales, logistics, manufacturing, and service teams, taking ownership of the full process from sales quote creation through order delivery and payment. Strong organization, communication, and stakeholder management skills are essential to succeed in this position. /p pbContract Type: /b Internal Temporary Worker (ITW) assignment. /p pbWhat will you be doing? /b /p ul liManage end-to-end order and customer service requests, ensuring timely and accurate resolution. /li liCreate and process sales quotes and customer orders based on input from customers and field sales representatives. /li liHandle and track repair and calibration requests. /li liManage product changes, returns, and order modifications.



/li liMonitor the full order-to-delivery-to-payment process, ensuring proper closure. /li liResolve customer inquiries related to invoicing requirements, contract administration, and lease administration. /li liAct as a key point of contact between customers, sales teams, logistics, manufacturing, and service technicians. /li liResolve customer issues by applying established policies, procedures, and best practices. /li liIdentify opportunities to improve processes and workflows, proposing new or more efficient approaches. /li liExercise strong planning, prioritization, and judgment when managing multiple customer requests. /li liSolve a broad range of customer service issues varying in scope and complexity, always with a customer-centric mindset. /li /ul h3Qualifications /h3 ul liNative or fluent French and Dutch, with excellent English (mandatory) /li liMinimum 3 years of experience in a complex, fast-paced customer service or order management environment /li liA positive, proactive, and can-do attitude, consistently going above and beyond to ensure customer satisfaction /li liStrong ability to communicate effectively with both internal and external stakeholders and build strong working relationships /li liExcellent time management and organizational skills, with the ability to manage multiple priorities /li liHigh attention to detail and a process-oriented mindset to ensure data accuracy and operational excellence /li liProven ability to proactively resolve complex issues, balancing customer needs and business requirements /li liComfort working in a dynamic, international environment, turning challenges into opportunities for exceptional customer care /li /ul pCareers Privacy Statement. Keysight is an Equal Opportunity Employer. /p /p #J-18808-Ljbffr

📌 Customer Operations Specialist - French Speaker (Barcelona)
🏢 Keysight Technologies Sales Spain
📍 Barcelona