ppbFull-time position, Monday to Friday, limited remote work (1 day / week) /b /p pbApplications are screened by an AI agent. Failure to comply with the minimum requirements of the position will result in automatic rejection of the application. /b /p h3About Naboo: /h3 pNaboo is a new Global leader in Corporate Events. We are a team of 250 builders, passionate about events, tech and AI. We help our Enterprise and SMB clients book, plan, pay and procure all their corporate events. /p pWhether it's a business lunch or a full-blown annual retreat overseas, Naboo makes it happen smoothly and efficiently, eliminating tedious tasks with AI-powered automation. Our event specialists focus on delivering tailored advisory and effective support to clients and vendors. /p pBased in Paris, London, Barcelona, Hamburg, New York, San Francisco and Montreal, Naboo is expanding its services beyond Europe and North America, to the Middle East and Asia. Naboo is scaling fast with strong backing from top-tier international investors. /p h3Role Responsibilities: /h3 pYou will be part of our Billing Operations Customer Support team in Barcelona. /p pOn a day to day basis you will: /p ul liEnsure high-end Customer Support,



being reactive to Client and Supplier /li liProvide clear and concise answers within set SLAs /li liEnsure past events have the correct final amounts from each supplier /li liEnsure past events are correctly invoiced to the client /li liFollow-up on outstanding items and manage potential disputes /li liOwn the end-to-end Customer Support process and execution /li liMonitor KPIs and SLAs and report on team performance /li liRecruit, onboard, and train junior team members /li liPackage : 29000€ to 32000€ depending on experience + benefits /li liBeautiful offices in the center of Barcelona /li liTop-notch work equipment (MacBook) /li liEvents that bring our team together /li /ul h3You are the adecuado candidate if: /h3 ul liYou have 1 to 3 years of experience in a Customer Support role at a tech scale-up /li libYou are fluent in English and in French (50% of operations are in French). German is a plus. /b /li liYou are comfortable working with CRM tools (HubSpot or similar) /li liYou enjoy client interaction and working as part of a team /li liYou like numbers, you are very well organized and you pay attention to detail /li liYou can demonstrate how you have used AI or automation to improve operations /li /ul h3You are the perfect candidate: /h3 ul liYou are looking for serious challenges and responsibilities from day one /li liYou want to thrive in a high growth environment /li liAre excited about shaping a function (almost!) from scratch /li liYou are not scared to build the plane while flying it /li /ul h3Recruitment process: /h3 ul liStep 1: Discovery video call with the Head of Operations (20 min) /li liStep 2: Interview with the COO (20 min) /li liStep 3: Speed dating at the office with 4-5 team members (90 min) /li /ul /p #J-18808-Ljbffr

📌 Finance Ops FR/EN - Barcelona
🏢 Naboo
📍 Barcelona