ppTeleperformance Spain, with more than 4,700 employees in 10 sites (certified with Great Place to Work and Top Employer), is looking for a group of highly-skilled professionals to join our team. You would be working on behalf of our client, a world-renowned leader in the field of life sciences known for their high quality research products. Their wide product range offers solutions for different types of laboratories. /ph3Main responsibilities /h3ulliPrepare the data for the Pre-Sales Team, manage scoring models and data providers to guarantee the best quality of contacts /liliData quality and cleaning processes and ensure this data is properly updated in the database according to business /liliCompany evaluation: assess company potential using provided guidelines and online tools /liliCompany qualification: conduct eligibility checks using internal tools to ensure prospects are eligible for acquisition /liliBe on the lookout for industry news and trends to ensure timely prospecting /liliData Mapping, construction and extraction /liliUnderstand market seasonality and collaborate with sales programs to plan ahead on sourcing areas, according to the sales team's needs /liliIdentify and correct data quality issues /liliResponsible for delivering a set of contacts based on the agreed quarterly target /liliMaintenance of the data /li /ulh3Requirements /h3ulliExperience on data management, quality and cleaning /liliNative/advanced level of Italian /liliB2 level of English or higher /liliExperienced user in CRM /liliQuick to learn new processes and tools such as Qlik /liliGood verbal and written communication skills in appropriate language /liliMotivation personality for seeking customer satisfaction and resolution /liliAbility to take initiative,



prioritize, and manage time effectively /liliCandidates must be located in Spain /li /ulh3Desirable Skills /h3ulliProcess Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality /liliCollaboration: Working effectively with others, sharing ideas and resources to achieve common goals /liliCommunication: Exchanging information and ideas, and messages between individuals or groups through various channels and mediums /liliEmotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions /liliOpen Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration /liliCritical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights /liliSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions /liliEntrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification /li /ulh3Benefits /h3ulliA full-time position with working hours from Monday to Friday from 9am to 6pm /liliSalary: 19.000€ gross/year + 1.800€ gross/year attendance bonus /liliReferral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project) /liliConsiderable investment in employees and their career development (including product, sales, and personal skills development trainings) /liliWorking environment that is modern and bright with a dynamic and multicultural atmosphere /li /ul /p #J-18808-Ljbffr

📌 Back Office Specialist with Italian - Remote from Spain (Barcelona)
🏢 TP
📍 Barcelona