04 ago
|
Grand Hyatt
|
Barcelona
04 ago
Grand Hyatt
Barcelona
ph3Organization- Grand Hyatt Barcelona /h3pbSpa Receptionist (Part-Time - 20 Hours) /b /ppAt Oasis Spa at Grand Hyatt Barcelona, a sanctuary of wellbeing within one of the city's most iconic luxury hotels, we are looking for a warm, attentive, and service-oriented bSpa Receptionist /b to join our Wellness team. /ppThis role is responsible for welcoming guests, managing spa reservations, supporting daily reception operations, and ensuring a seamless and personalized guest experience. Working closely with Spa Therapists, Wellness professionals, and other hotel departments, you will help deliver exceptional service while upholding the luxury standards of Grand Hyatt Barcelona. /ph3Key Responsibilities /h3ulliWelcome guests warmly and professionally, creating a relaxing and welcoming spa environment. /liliManage spa reservations, schedules, and guest inquiries efficiently and accurately. /liliProvide information about spa treatments, wellness services, memberships, and retail products. /liliProcess payments and maintain accurate cash handling and billing procedures. /liliManage guest requests and concerns, ensuring timely resolution and guest satisfaction. /liliCoordinate daily operations with Spa Therapists to ensure a smooth service flow. /liliMaintain guest records and ensure administrative documentation is completed correctly. /liliEnsure the reception area and spa facilities are organized, clean, and well-presented. /liliSupport the promotion of spa services, treatments, and special offers. /liliEnsure compliance with Hyatt brand standards, company policies, and health and safety procedures. /li /ulh3Qualifications /h3ulliPrevious experience in a customer service, reception, spa, wellness, or hospitality-related role is preferred. /liliExcellent communication and guest service skills.
/liliStrong organizational skills with attention to detail. /liliAbility to manage multiple priorities in a fast-paced environment. /liliExperience working with reservation systems and scheduling platforms is an advantage. /liliBasic computer skills and proficiency in Microsoft Office applications. /liliProfessional appearance, discretion, and a positive attitude. /liliAbility to work both independently and as part of a team. /liliFluent Spanish and a high level of English are required; additional languages are an asset. /liliAvailability to work 20 hours per week, primarily from Thursday to Sunday, on rotating shifts between 09:30–15:30/16:30 and 14:30/15:30–21:30. /li /ulh3Care Connects Us – Do Our Values Speak to You? /h3pAt Hyatt, we care for people so they can be their best. Our values — bEmpathy, Integrity, Respect, Inclusion, Experimentation, and Wellbeing /b — guide how we work and how we care for our guests and colleagues every day. /ppJoining Hyatt means becoming part of a general family that celebrates diversity and encourages you to be your authentic self. /ph3What You'll Love About Us /h3ulliSpecial Hyatt hotel rates for you, your family, and friends from day one. /liliDiscounts at hotel restaurants and bars. /liliEmployee restaurant offering nutritious and varied daily menus. /liliAccess to a wellbeing platform focused on mental health and personal growth. /liliContinuous learning, development programs, and global career opportunities across Hyatt hotels worldwide. /li /ulh3Be Part of Something GRAND /h3pWith more than 1,150 hotels in over 70 countries, Hyatt is recognized globally as a Great Place to Work. Our teams are a mosaic of cultures, perspectives, and talents — and your contribution truly matters. /ppbJoin the Oasis Spa at Grand Hyatt Barcelona and become your best version. /b /p /p #J-18808-Ljbffr
📌 Spa Receptionist (Part-Time- 20 Hours) (Barcelona)
🏢 Grand Hyatt
📍 Barcelona