pJob Summary /pbr /La experiencia que se espera de los solicitantes, así como las habilidades y cualificaciones adicionales necesarias para este trabajo, se enumeran a continuación.br /pThe Service Provider Operations Coordinator will be responsible for overseeing and optimizing the performance of third-party service providers across JD logistics and supply chain operations in Spain. This role focuses on ensuring efficient, cost-effective, and high-quality service delivery. /ppJob Responsibilities /ppDevelop and implement strategies for service provider selection, onboarding, and ongoing performance management. /ppNegotiate and manage contracts, service level agreements (SLAs), and key performance indicators (KPIs) with service providers. /ppMonitor and analyze service provider performance against established KPIs and SLAs, identifying areas for improvement and implementing corrective actions. /ppConduct regular performance reviews and business meetings with service providers to foster strong relationships and drive continuous improvement. /ppIdentify and resolve operational issues and disputes with service providers in a timely and effective manner. /ppCollaborate cross-functionally with internal teams (e.G.,



logistics, procurement, finance) to ensure seamless integration of service provider operations. /ppDrive cost optimization initiatives related to service provider engagement without compromising service quality. /ppStay abreast of industry best practices and technological advancements in service provider management. /ppPrepare and present reports on service provider performance and operational metrics to senior management. /ppEnsure compliance with all relevant regulations and company policies regarding service provider operations. /ppJob Qualifications /ppBachelor's degree in Logistics, Supply Chain Management, Business Administration, or a related field. Master's degree preferred. /ppMinimum of 2 years of experience in service provider management, logistics operations, or supply chain management, preferably within an e-commerce or retail environment. /ppProven track record of successfully managing and optimizing third-party service provider relationships. xhfqzwm Strong understanding of logistics, warehousing, transportation, and last-mile delivery operations. /p

📌 Service Provider Operations (Madrid)
🏢 Jd. Com
📍 Madrid