ph3Overview /h3 ul liManage parts sales forecasting, tracking, and warehouse inventory control. /li liFormulate parts pricing strategies and maintain the EPC system for technical support. /li liHandle dealer parts issues, oversee international logistics, and ensure smooth customs clearance. /li liDrive continuous system optimization and process improvements to enhance operational efficiency. /li /ul h3Key responsibilities /h3 ul liForecast and track parts sales, formulating targeted improvement measures to boost sales. /li liConduct regular warehouse inventory counts and handle obsolete stock. /li liCollect and analyze parts market dynamics to formulate reasonable pricing strategies, maintaining brand competitiveness and balancing stakeholder interests. /li liProficiently use the EPC (Electronic Parts Catalog) system for parts coding query, verification, and publishing to ensure information accuracy and uniqueness. /li liTrack and maintain parts technical data for new models and facelifts, updating the system database to provide timely support to dealers. /li liProvide technical consultation to dealers, answering professional questions regarding parts adaptability, alternative parts, and drawing identification. /li liMonitor and handle daily issues dealers encounter when using the order system and querying the EPC, providing remote guidance or coordinating with the IT department for resolution. /li liProcess and resolve dealer complaints regarding incorrect, missing, or poor-quality parts deliveries,



following up on results until closed-loop resolution to improve dealer satisfaction. /li liManage overseas customs clearance processes and assist in resolving clearance delays or anomalies caused by document or classification issues to ensure smooth destination port clearance. /li liUnderstand European regulations, such as REACH and Carbon Border Adjustment Mechanism (CBAM) preparations. /li liCoordinate with logistics carriers to track in-transit cargo status and promptly resolve transportation anomalies (e.g., damage, loss, or port congestion). /li liAnalyze existing logistics routes and packaging solutions to continuously reduce logistics costs and improve transportation efficiency through shipment consolidation, transport mode optimization, or rate negotiation. /li liPropose system optimization requirements based on presente business pain points (e.g., cumbersome processes, error-prone points) in the order processing system and participate in testing and acceptance. /li liReview the end-to-end parts process from inbound to dealer delivery, identify bottlenecks, and implement improvement plans to enhance parts operational efficiency.



/li /ul h3Qualifications and Requirements /h3 ul liAssociate degree or above; majors in Automotive Engineering, Mechanical Manufacturing, International Trade, or Logistics Management are preferred. /li li2+ years of relevant work experience in parts management, aftersales support, or international logistics. /li liFamiliarity with the construction machinery or automotive industry is preferred. /li liProficient in using the EPC system, with the ability to quickly read drawings and analyze parts structures. /li liProficient in operating ERP or WMS/TMS systems, with a deep understanding of order processing systems. /li liFamiliar with overseas customs clearance processes, Incoterms, and document preparation requirements. /li liProficient in MS Excel (Pivot tables, Power BI, etc.), and equipped with strong data analysis capabilities. /li liPossess technical drawing reading skills; candidates who can read 2D CAD drawings are preferred. /li liExcellent cross-departmental communication skills and customer service awareness, capable of properly handling complaints and emergencies. /li liStrong logical thinking and problem-solving skills, able to propose specific optimization plans for logistics or order bottlenecks. /li liStrong ability to work under pressure, adapt to a fast-paced environment, and handle urgent orders and multi-threading tasks. /li liGood English reading and writing skills for handling English documents and email communication; local Spanish language proficiency is required, and knowing Chinese is preferred. /li /ul /p #J-18808-Ljbffr

📌 Spare Parts Senior Specialist (Pozuelo de Alarcón)
🏢 Mg Motor España
📍 Pozuelo de Alarcón