ppSelect how often (in days) to receive an alert: /p /brpAt Avolta (SIX: AVOL), our people are at the driving force behind our success. With a team of over 76,000 individuals representing more than 150 nationalities, we are a truly global company driven by passion, innovation, and excellence. /p /brpBorn from the combination of Dufry and Autogrill, Avolta is redefining the travel experience through the dedication and expertise of our diverse workforce. Across 73 countries and 1,000 locations, our teams bring energy, creativity, and commitment to delivering world-class travel retail and food beverage experiences. /p /brpWe operate across multiple channels - including airports, motorways, cruise ships, ports, railways, and more - offering endless opportunities for collaboration and growth. Our people are empowered to make an impact, supported by a culture that values teamwork, development, and innovation. /p /brpSustainability and social responsibility are embedded in our strategy, ensuring we grow in a way that benefits both our employees and the communities we serve. /p /brpAre you looking for a dynamic, international career where your contributions truly matter? Join Avolta and be part of a team that's shaping the future of travel - together. /p /brh3PURPOSEOFTHEROLE /h3 /brpThe Loyalty Data Scientist plays a critical role in advancing Avolta's transformation from traditional reporting-led analytics to AI-powered, personalized traveler engagement at scale. Leveraging Traveler360 data, this role develops and deploys advanced analytics, machine learning models, and AI-driven decisioning capabilities that enhance loyalty performance, optimize customer experiences, and increase customer lifetime value. /p /brpThe position holder owns the end-to-end delivery of data science solutions and works closely with Loyalty, CRM, Digital, and Data teams to embed predictive insights and personalization across customer journeys, enabling more intelligent and data-driven business decisions. /p /brpThe role reports to the Director, Loyalty Analytics Traveler Data and can be based in Madrid or Milan.



/p /brh3RESPONSIBILITIES /h3 /brh3Advanced Analytics Machine Learning /h3 /brul /brliDevelop and deploy machine learning models supporting personalization, customer segmentation, churn prediction, recommendations, and customer lifetime value modeling /li /brliBuild scalable, reusable analytics and AI assets for loyalty, CRM, digital, and commercial use cases /li /brliMonitor and continuously improve model performance and business impact /li /br /ul /brh3Personalization Loyalty Activation /h3 /brul /brliTranslate analytical insights into targeted CRM campaigns, lifecycle journeys, and digital personalization strategies /li /brliPartner with Loyalty, Marketing, and Digital teams to embed AI-driven decisioning into customer interactions /li /brliLead experimentation initiatives, including A/B testing, to optimize engagement, retention, conversion, and ROI /li /brliIdentify opportunities to drive cross-sell, up-sell, and retail media performance through advanced analytics /li /br /ul /brh3End-to-End Data Science Delivery /h3 /brul /brliOwn the full data science lifecycle, from problem definition and feature engineering through deployment and business activation /li /brliCollaborate with Data Engineering and Platform teams to develop scalable data pipelines and production-grade machine learning solutions /li /brliSupport the industrialization of analytics through automation, reusable components, and always-on decisioning capabilities /li /br /ul /brh3Traveler360 Insights Innovation /h3 /brul /brliLeverage integrated Traveler360 data to generate predictive insights and actionable business recommendations /li /brliIdentify new opportunities to enhance personalization, loyalty effectiveness,



and customer engagement /li /brliEnsure high standards of data quality, governance, and analytical rigor /li /br /ul /brh3Stakeholder Partnership /h3 /brul /brliAct as a trusted advisor to Loyalty, CRM, Digital, and Commercial stakeholders /li /brliTranslate complex analytical findings into clear and actionable business outcomes /li /brliContribute to the evolution of Avolta's loyalty analytics, personalization, and AI roadmap /li /br /ul /brh3WHATWEARELOOKINGFOR /h3 /brh3Experience /brul /brli6–10 years of experience in Data Science, Machine Learning, or Advanced Analytics. /li /brliProven track record of delivering and scaling machine learning solutions in production environments /li /brliExperience in customer analytics, loyalty, CRM, digital personalization, or related consumer-focused industries /li /br /ul /brh3Technical Expertise /h3 /brul /brliStrong knowledge of machine learning techniques, including predictive modeling, clustering, recommendation engines, and customer analytics /li /brliAdvanced proficiency in Python and SQL /li /brliExperience working with modern data platforms such as Snowflake, Databricks, or similar cloud environments /li /brliFamiliarity with experimentation frameworks, including A/B testing, is highly desirable /li /br /ul /brh3Business Leadership Capabilities /h3 /brul /brliAbility to translate analytics into measurable business outcomes, including engagement, retention, conversion, and customer lifetime value growth /li /brliStrong stakeholder management and communication skills, with the ability to influence both technical and non-technical audiences /li /brliSelf-driven, hands-on, and comfortable leading complex initiatives in a general matrix organization /li /br /ul /br /h3pDue to certain email system settings, some of our messages may occasionally land in your junk or spam folder. To ensure you don't miss any important updates regarding your application, please check these folders regularly and mark our emails as 'Not Spam' if needed. /p /brpWe look forward to connecting with you soon! /p /p #J-18808-Ljbffr

📌 Loyalty Data Scientist (Madrid)
🏢 The Nuance Group
📍 Madrid