ppbLocation: /b Barcelona bHybrid work: /b 3 days a week in the office bSalary: /b Up to 60,000 per annum, plus bonus bRef: /b 8231BN /p h3The Company /h3 pA well-established SaaS provider with general operations. /p h3Main Duties /h3 pTo manage operations and maintenance of the international systems and ensure they remain reliable and compliant with client contracts. /p h3The Role /h3 ul liOversee the maintenance of both on‑site equipment and back‑office IT systems, including emergency fault response and planned maintenance. /li liLiaise with and provide technical support to vendors, external service providers, and on‑site technical teams. /li liBuild and maintain strong client relationships and manage commercial and contract‑related enquiries. /li liUnderstand contractual requirements and ensure operations remain fully compliant and meet performance targets. /li liManage operational budgets, Profit/Loss performance, and track spending against forecasts.



/li liDevelop and execute strategic plans and support frameworks for new projects. /liliDrive continuous improvement and operational efficiency initiatives for existing projects. /li liRecord and report KPI performance and provide team or individual training where required. /li /ul h3The Candidate /h3 ul liFluent in French and English to high business standard (written and spoken) — bEssential /b. /li liExperience in a similar operations management role within the IT or SaaS sector — bEssential /b. /li liDegree in IT, Engineering, or related technical field preferred. /li liStrong understanding of IT Service Management Framework (ITIL) and comfortable with ticket management tools. /li liPrevious experience in budget and PL management. /li liExcellent communication and negotiation skills. /li /ul h3The Salary /h3 pUp to 60,000 per annum. /p /p #J-18808-Ljbffr

📌 French speaking Operations Manager (Barcelona)
🏢 Tamarind Intelligence
📍 Barcelona