ph3Swedish Speaking Customer Service Representative for Booking /h3 h3Overview /h3 pTP provided pay range. This range is provided by TP. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. /p h3Job responsibilities /h3 pAs a customer support advisor for Booking you will be in charge of understanding and identifying customer needs. You will be listening, responding and mediating between our international travellers and accommodations suppliers of all over the world, always ensuring a high level of customer service. /p pClarifying inquiries about service, payment and technical requirements, providing accurate information and following set process, via email and phone. /p h3Requirements /h3 ul libSwedish: C2 level /b and advanced English /li liExcellent communication and inter-personal skills both written and spoken /li liUser friendly PC skills: Office 365, CRM Database, and other internal platforms. /li liA problem-solving and solution-driven mentality /li liA positive, motivated mindset that will help you deal with some tricky customer problems /li liGoal-oriented work approach /li liAn open mind to changing priorities and business processes /li liAffinity with Accommodation platforms /li liExperience within customer service or contact center environments will be valued. /li /ul h3Desirable Skills /h3 ul liProcess Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality /li liCollaboration: Working effectively with others, sharing ideas and resources to achieve common goals /li liCommunication: Exchanging information, ideas,



and messages between individuals or groups through various channels and mediums /li liEmotional Intelligence: Understanding and managing one9s own emotions and the emotions of others to foster positive relationships and enhance the impact of actions /li liOpen Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration /li liCritical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights /li liSolution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions /li liEntrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification /li /ul h3Benefits /h3 ul liContract: 38,5h/week with fixed working hours and 2 days off per week. /li liSalary: 22.249 € gross/year /li liAvailable shift: 09:00-20:00h (Rotatory) /li liStarting with a Temporary Contract that will evolve into a Permanent contract for a long term based on business needs. /li liHolidays: 27 working days per year /li /ul h3Diversity, Equity Inclusion /h3 pTP is home to a general family with various backgrounds and lifestyles. We will always embrace diversity and never discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship, disability, pregnancy status, veteran status, or other differences. /p h3Seniority level /h3 ul liEntry level /li /ul h3Employment type /h3 ul liContract /li /ul h3Job function /h3 ul liCustomer Service /li /ul h3Industries /h3 ul liIT Services and IT Consulting /li /ul pReferrals increase your chances of interviewing at TP by 2x /p /p #J-18808-Ljbffr

📌 Swedish Speaking Customer Service Representative for Booking (Barcelona)
🏢 TP
📍 Barcelona