04 ago
|
Manatal
|
Madrid
ph3About the Position /h3pPrestige Travel Agency by Mich is looking for a bTravel Experience Specialist (Luxury Leisure) /b to support clients in planning and managing exceptional travel experiences. This fully remote role focuses on delivering high-quality service, personalized support, and smooth coordination for clients before, during, and after their trips. /ppYou will work closely with clients to ensure their travel needs are handled with professionalism, attention to detail, and a commitment to excellence—while working from the comfort of your home. /ph3What You’ll Do /h3ulliProvide responsive and professional customer support via phone, email, and online messaging /liliAssist clients with leisure and luxury travel reservations, itinerary updates, and special accommodations /liliCommunicate essential travel details, documentation requirements,
and agency guidelines /liliMonitor bookings to ensure accuracy and follow up to confirm client satisfaction /liliResolve client questions or concerns with care and a solutions-focused mindset /liliMaintain organized records and update internal systems as needed /li /ulh3What We’re Looking For /h3ulliStrong communication and interpersonal skills /liliCustomer service experience in travel, hospitality, or a related field preferred /liliAbility to work independently in a remote environment /liliHigh level of organization and attention to detail /liliComfortable using digital tools, booking platforms, and communication software /liliPassion for travel and creating positive client experiences /li /ulh3Why Join Us /h3ulliFully remote position (work from anywhere within approved locations) /liliFlexible work schedule options /liliCareer development and advancement opportunities /liliTravel-related perks and industry discounts /liliCollaborative and supportive team culture with training provided /li /ulh3Equal Opportunity Employer /h3pPrestige Travel Agency by Mich is proud to be an equal opportunity employer and welcomes applicants from diverse backgrounds. /p /p #J-18808-Ljbffr
📌 Luxury Travel Consultant – Customer Experience (Remote) (Madrid)
🏢 Manatal
📍 Madrid