Collaboration Renewals SpecialistWe are looking for a Collaboration Renewals Specialist to join our Collaboration Renewals Sales team within the Software Recurring Revenue Sales organization. The role focuses on driving growth in renewal sales and creating a seamless renewal experience for customers.Key ResponsibilitiesBuild, develop, and execute a sales pipeline based on upcoming renewals for near‑term growth while managing the future‑term pipeline for key renewals.Present customer value propositions for Collaboration offerings, addressing objections, adoption barriers, competitive risks, and highlighting migration and expansion options.Collaborate directly with customers, partners, and cross‑functional internal teams (sales, engineering, marketing) to shape renewal strategies.Lead and build sales opportunities with Cisco Partners, Collaboration Account Executives,



and technical teams for key accounts.Drive “Land and Expand” initiatives by identifying cross‑sell and up‑sell opportunities within the existing customer base.Use Salesforce and Gong to track customer interactions and advance opportunities through the sales cycle.Minimum QualificationsFluency in French and English (written and spoken).5+ years of experience in sales, renewals, sales support, customer success, or account management.Proven track record of managing high‑volume portfolios and exceeding quarterly sales or renewal targets.Experience with a CRM or sales‑tracking tool such as Salesforce to manage accounts, pipeline, and opportunities.Preferred QualificationsExperience with Salesforce and Gong, acting as a mentor and subject‑matter expert.Advanced critical thinking skills to resolve complex, non‑routine challenges.Experience with Cisco Install Base, Cisco software, or recurring revenue renewal cycles.In‑depth knowledge of Cisco’s Collaboration portfolio, including Webex, Calling, and Contact Center solutions.Strong negotiation, communication, and organizational skills, with a high energy, customer‑focused demeanor.Ability to analyze data and financial reports to propose and upsell renewal opportunities.#J-18808-Ljbffr

📌 Dutch Renewals Specialist | Hybrid Saas Growth (Madrid)
🏢 550 Cisco Systems (Spain
📍 Madrid