04 ago
|
Claire Manufacturing/Dandy
|
Barcelona
04 ago
Claire Manufacturing/Dandy
Barcelona
Overview
Dandy is transforming the dental industry with technology to modernize every function of the dental practice. We are building the operating system for dental offices worldwide to empower clinicians and teams with technology, innovation, and support.
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About the Role
Launch Trainers are essential to delivering a world-class onboarding experience. You will guide new dental practices through engaging training sessions—virtual and in-person—to build confidence in digital dentistry. Beyond onboarding, you will coach practices on scan quality, ordering workflows, and feature adoption to ensure long-term success. This is a high-impact, customer-facing role focused on teaching, building trust, and driving measurable outcomes. This role includes travel up to 20% for in-practice training and support.
Responsibilities
- Live Training & Onboarding
- Lead new practices through Dandy’s onboarding program to ramp up quickly and effectively.
- Deliver engaging training sessions, virtually or on-site, tailored to each practice’s learning style and structure.
- Demonstrate best practices in intraoral scanning and digital workflows, with hands-on coaching during live sessions.
- Build credibility and clinical trust to drive confidence and early adoption.
- Own each launch and ensure practices achieve key milestones from day one.
- Ongoing Coaching & Success Enablement
- Serve as a trusted coach post-launch,
helping practices refine workflows and overcome adoption barriers.
- Monitor early scan quality and provide clear, constructive feedback to improve technique.
- Identify gaps in product usage and follow up to close them.
- Conduct First Case Monitoring sessions to reinforce best practices and order success.
- Collaborate with Customer Success, Product, and Support to share insights and improve the customer journey.
- Recognize early wins and celebrate progress to build confidence and momentum.
What We’re Looking For
- Experience training on digital dental platforms or clinical technologies in a practice environment (iTero or Trios strongly preferred).
- Hands-on knowledge of intraoral scanning and digital dental workflows.
- Excellent teaching and facilitation skills—able to simplify technical concepts and drive behavioral change.
- Clear, confident communicator with strong virtual presentation and interpersonal skills.
- Customer-first mindset—empathetic, patient, and skilled at building trust remotely.
- Highly organized and accountable, with a track record of owning outcomes and follow-through.
- Quick learner, tech-savvy, and adaptable in fast-paced environments.
- Organized and efficient in managing multiple trainings, follow-ups, and customer touchpoints.
- Persuasive and supportive coach, skilled in encouraging behavior change and driving adoption.
- Fluent in the local market language (native or near-native) with knowledge of local dental norms;
English proficiency required for integral collaboration. Fluency in Catalan is a plus.
Location & Benefits
This role is based in Barcelona, Spain with an in-office requirement of 4 days per week.
For full-time roles, Dandy offers comprehensive, inclusive benefits tailored to each country, including healthcare, dental, mental health support, parental resources, retirement savings options, and generous paid time off.
Equality & Compliance
Dandy is an equal-opportunity employer and complies with applicable laws. We strive to build a diverse and inclusive culture and do not discriminate on the basis of race, religion, color, national origin, gender, gender identity, sexual orientation, age, marital status, disability, protected veteran status, citizenship or immigration status, or other legally protected characteristics. We comply with the Americans with Disabilities Act (ADA) and provide accommodations for interviews and employment where required.
Data Privacy Notice: By applying, you consent to Dandy collecting and processing your personal information for recruitment purposes in accordance with our Privacy Policy and GDPR. xhfqzwm You may request access to or deletion of your data at any time.
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📌 Dental Launch Trainer Spain - Barcelona
🏢 Claire Manufacturing/Dandy
📍 Barcelona