ppbOmega CRM is a Merkle Dentsu company, leader in development of Customer Experience services, with +20 years of experience in the use of Technology applied to Marketing and providing a unique Customer Relationship with mainly focus on Innovation is looking for a Web / CMS Consultant to continue developing interactions with our customers throughout their Customer Journey Map, ensuring to increase their satisfaction and loyalty to the brand. /b /p pbThis role requires a minimum of two days per week of on-site attendance at the office (Arturo Soria) /b /p h3Core Responsibilities /h3 ul libPortal Administration: /b Oversee the daily operations and maintenance of the HCP web portal via Content Management Systems /li libDesign Implementation: /b Convert bFigma /b wireframes and high-fidelity mockups into fully responsive, high-performing web pages that align with brand identity. /li libInformation Architecture Governance: /b Direct the site’s structural design and web compliance policies to ensure seamless navigation and adherence to corporate standards. /li libUX Collaboration: /b Partner with UI/UX teams to refine the digital journey, prioritizing web accessibility, ease of use, and visitor retention. /li libPerformance Optimization: /b Execute and track bSEO /b, bConversion Rate Optimization (CRO) /b, and bA/B testing /b initiatives to enhance portal efficiency. /li libData Intelligence: /b Leverage bGoogle Analytics /b and bLooker Studio /b to transform raw data into actionable insights for executive reporting. /li libStakeholder Management: /b Act as the primary liaison between the Customer Experience department and internal business units, balancing and prioritizing diverse project requirements. /li libProject Oversight:



/b Utilize project management frameworks and tools to ensure the punctual delivery of complex digital tasks. /li libMarTech Integration: /b Support the digital ecosystem by aligning web efforts with bMarketing Automation /b, bSalesforce Marketing Cloud (SFMC) /b, and bCRM /b workflows. /li /ul h3Required Qualifications and Skills /h3 ul libProfessional Background: /b 3+ years of CMS management experience (preferably WordPress VIP) in B2B sectors /li liBackground in the bpharmaceutical or life sciences /b industry is a significant advantage. /li libDesign Logic: /b Proven track record in graphic design principles, information hierarchy, and web governance models. /li libPrecision Execution: /b Demonstrated talent for translating Figma designs into "pixel-perfect" WordPress environments. /li libAdvanced Analytics: /b Expertise in utilizing the Google stack and Looker Studio for sophisticated data interpretation and performance mapping. /li libGrowth Marketing: /b Solid grasp of search engine best practices, user journey mapping, and conversion-driven testing. /li libCommunication Strategy: /b A strategic thinker capable of managing partner expectations and fostering cross-functional synergy. /li libWorkflow Coordination: /b Highly organized with the ability to navigate tight deadlines and manage multiple workstreams simultaneously (experience with Monday.com is a plus).



/li /ul h3WHAT DO WE OFFER /h3 ul liPermanent contract. /li liFlexible Schedule. We make it easy. Balance your professional and personal life. /li liTrainings Certifications. Improve your skills and get the official certificate from our main partners. /li liHome Office. /li liFlexible retribution (public transport ticket, Ticket restaurant, etc) /li liHealth insurance. /li liOMEGA in action. Our commitment to a better society is not just an intention. /li /ul h3About us /h3 pOmega CRM, a Merkle Company, is a integral digital company specialising in accelerating the Business Experience (BX) of our clients through customer-centric solutions, technology, and data – all enhanced by AI. /p pTogether with Merkle, we form the largest Customer Experience Management (CXM) agency in Spain, and as part of the dentsu group, we offer end-to-end solutions that integrate media, creativity, content, technology, and strategy to deliver real business impact. /p pWith over 23 years of experience, a team of 580+ professionals from 24 nationalities, and 2,500+ certifications, Omega CRM is a recognised leader in the Salesforce ecosystem in Spain. /p pWe operate across key industries including Retail, Healthcare, Pharma, Real Estate, Education, and Non-Profit, delivering omnichannel experiences in Customer Service, eCommerce, Marketing, and Analytics. /p pClient satisfaction is at our core (rating: 4.9/5), and we’ve been recognised with awards such as Salesforce Partner of the Year FY23 and Most Innovative Project (Iberia). /p pAt Omega CRM, we believe in growth through people – guided by our values: #Talent, #Flexibility, #Commitment, and #Innovation. We grow #Together. /p /p #J-18808-Ljbffr

📌 Wordpress Developer (Madrid)
🏢 Omega CRM, A Merkle
📍 Madrid