pJoin to apply for the strongManager Customer Success /strong role at strongNutanix /strong /p pstrongJob Summary /strong /p pNutanix is building a world-class Customer Success and Renewals organisation and we are looking for a Manager of Customer Success across Southern Europe. /p pThis dynamic individual will provide transformational leadership as they scale a high-performance team focused on the adoption and renewals of our subscription products. The idóneo candidate is passionate about serving customers and has a proven track record of leading high-performance, metrics-driven teams. /p pstrongAbout The Team /strong /p pNutanix EMEA Customer Success team is responsible for accelerating revenue growth with our Subscription Customers. You will lead a team of representatives who will focus on driving revenue growth from Southern Europe customers across all industry verticals and regions in EMEA. The team values creativity, innovation, and continuous improvement in serving our customers. /p pstrongResponsibilities /strong /p ol liBuild and lead the customer success team for EMEA by providing vision and direction to implement and scale strategies and processes to deliver a ‘best in class customer experience while producing ongoing measurable results. /li liExceed key performance metrics and annual goals including product adoption, renewal rates, and renewal bookings. /li liHire, develop, and retain a high-performing customer success team across all target customers within EMEA. /li liWork on projects to automate touchpoints with customers to improve efficiency.



/li liOperate the team with focused and actionable metrics and KPIs, manage resource planning, conduct forecast meetings, and deliver regular performance and activity reports. /li liPartner with Sales teams to refine customer segmentation, resource allocation, and adoption/expansion strategies in accounts. /li /ol pstrongAbout You /strong /p ol liExperience leading and growing large customer success and/or account management teams, with a focus on empathy, team morale, and career development. /li liExperience in customer-facing roles such as Account Management, Customer Success, or Systems Engineering. /li liProven ability in accurate forecasting and business reporting. /li liGood understanding of subscription-based technologies, particularly hyper-converged/Cloud Solutions. /li liExcellent communication skills in English and ideally another Southern European language. /li /ol pstrongBenefits /strong /p ol liGreat earnings potential with achievable targets and uncapped commissions. /li liLead a world-class team across EMEA serving diverse customers. /li liOpportunity to build and shape an important function within the EMEA Customer Success Team. /li liAdditional benefits including stock options, health insurance, pension, and vacation. /li liWork from the new Barcelona office with hybrid and flexible options, and contribute to building the EMEA Sales Academy. /li /ol pIf this sounds like you, let’s talk. /p h3Seniority level /h3 ul liMid-Senior level /li /ul h3Employment type /h3 ul liFull-time /li /ul h3Job function /h3 ul liOther /li /ul h3Industries /h3 ul liSoftware Development /li /ul #J-18808-Ljbffr

📌 Manager Customer Success (Barcelona)
🏢 Nutanix
📍 Barcelona