ph3Summary/Objective /h3pThe General Manager is responsible for all restaurant operations including establishing and maintaining customer service. The position is responsible for the various tasks involved in the overall operation of a store including measuring business trends, maximizing sales/profitability by developing staff, and by controlling expenses, shortages, and all aspects of sales, merchandising, and inventory control. /ph3Essential Functions /h3ulliCoordinates efforts between the front of the house and the back of the house. /liliSelects, hires, and trains staff. /liliCoaches, counsels, and disciplines employees on performance, service, and attendance issues. /liliProcess employee terminations. /liliEnsures that each customer receives outstanding service by providing a customer-friendly environment which includes greeting and acknowledging every customer, maintaining outstanding cleanliness standards, solid product knowledge, and all other components of customer service. Report any customer complaints to the District Manager. /liliMaintains all merchandising standards, display presentation, signing standards, and monitor inventory levels. /liliManage quality control. /liliPlans and assigns daily goals, tasks, and assignments. Assure proper completion through follow-up. /liliMaintains adherence to all Company policies and procedures as well as enforcing those policies with the team. /liliManages all accounting tasks including management of funds (count drawer in the morning, take deposits to the bank, take cash out from servers, balance funds at closing), receiving (check-in shipments and put away), inventory (place orders), and payroll (figure labor yield and percentage and communicate such to the District Manager). /liliShares social media and advertising ideas with the home office.



/liliAttends the Chamber of Commerce meetings. /liliAny other duties as assigned by District Manager. /li /ulh3Requirements /h3h3Competencies and Skills /h3ulliMin. 3 years GM experience. /liliProblem Solving/Analysis. /liliLeadership and Initiative. /liliTeamwork Orientation. /liliCustomer Focus/Attentiveness. /liliTime management and organizational skills. /liliStress Management/Composure. /liliAdvance mathematical, reading, and writing skills to complete documentation and forms. /liliIntermediate computer skills (MS Word, Excel, Outlook, Dropbox, Cloud-based Software, POS system), and ability to operate office equipment (computer, fax machine, scanner, printer, phone). /liliMust have a good command of the English language, both oral and written, and must be able to communicate with upper management, fellow employees, and customers, including asking for clarification on tasks, policies, and procedures. /liliMulti-task oriented. /liliKnowledge of workplace safety procedures. /liliAbility to operate and use all equipment necessary to run a restaurant including ladders. /liliAbility to freely access all areas of the restaurant including dining r, stock area, and register area. /liliMust report to work when scheduled and on time with a positive attitude. /liliMust complete ServSafe Food Handler and Responsible Vendor training. /liliMust be of legal age according to State regulations to serve alcohol.



/li /ulh3Supervisory Responsibility /h3pThis position manages and is responsible for the leadership of the employees of the restaurant, including the Kitchen Manager and the Assistant Manager. /ph3Work Environment /h3pThis position operates in a restaurant setting. The noise level in the work environment can be loud. The employee may be exposed to hazards including, but are not limited to, cuts, slips, trips, falls, and burns. Frequent hand washing is required. The hours of work vary as business dictates. /ph3Physical Demands /h3pThe physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. /ppWhile performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand for extended periods of time; walk; stoop; crouch; kneel; use hands to finger, handle or feel; and reach with hands and arms. The position may require occasional lifting of products weighing up to 50 pounds. /ph3Position Type/Expected Hours of Work /h3pThis position regularly requires long working hours, including holidays and frequent weekend and evenings work. The General Manager must be able and willing to perform any and all duties of a Host, Bartender, Server, or Kitchen helper at any given time, and any other duties assigned by the District Manager of the restaurant. /ph3Travel /h3pTravel is primarily local during the business day, although some out-of-area and overnight travel may be expected. /ph3Education and Experience /h3olliState applicable health and/or alcohol compliance card. /liliBachelor's degree in Business Management of the Culinary Arts or equivalent working experience. /liliExperience in the customer service industry. /li /ol /p #J-18808-Ljbffr

📌 General Manager (Navarra)
🏢 Shrimp Basket
📍 Navarra