As a Digital Content & Trading Executive, you will be tasked with optimizing the Spanish sportsbook and marketing offerings to provide a relevant, localized customer experience across our William Hill and 888 online sites.
Desplácese hacia abajo para encontrar los detalles completos de la oferta de trabajo, incluyendo la experiencia requerida y las funciones y tareas asociadas.
You will be involved in executing sportsbook, optimizing our sites to keep our customers as engaged as possible, creating interesting and relevant trading offers and maintaining the #MiApuesta product. Although not constantly, you will need to be available to work shift patterns that include weekends/evenings.
What you’ll be doing
- Supporting the core business objectives by maximising customer traffic through and .
- Providing localised, dynamic content on our Spanish-language sportsbooks and their various sub-domains. Including trading content on our Sports products.
- Ensuring all content on our Spanish sportsbook sites is in line with the overall business strategy and tone of voice.
- Optimising the key customer journeys and pages to ensure that the clients encounter as little friction as possible.
- Utilising our content management systems to ensure all areas of our sportsbook products are consistent, accurate and of the highest quality.
- Monitoring and checking our websites, ensuring all content and data are correctly displayed and up to date at all times.
- Evaluating closely departmental key performance indicators in order to make significant decisions to drive customer retention.
- Building and maintaining good relationships with important stakeholders such as Marketing, Design, Gaming, Product, Compliance, Business Performance, Trading & Tech, CRM, Gaming Operations and the VIP teams.
Including those sitting within the Spanish team but also those within the central functions.
- Support the Site Manager and Operations team in identifying localised market opportunities and work with Trading to drive the creation and pricing of relevant special markets.
- Using data to ensure that the most relevant events and attractive markets for Spanish customers are promoted and prioritised on the sportsbook, within Spanish regulations.
- Questioning and modifying established processes and service procedures through the results of site analytics.
- Supporting the Development team with testing to ensure that the Spanish versions of all new products and features have been correctly localised – provide advice on linguistic detail.
- Constantly monitoring the latest sports betting trends, benchmarking site layout, content positioning and promotional activity.
- Responding to #MiApuesta requests, managing the replies effectively and quickly whilst engaging our customers through social media.
- Help grow the #MiApuesta product – with a keen eye on the social conversations, alerting management and the team to potential issues or opportunities.
- Ensuring all new staff members receive the appropriate training and coaching.
- Writing original sports-related copy to support copywriting & the campaigns teams.
- Assisting SEO & other William Hill or 888 International teams with ad-hoc requests and helping cover for the Social Media team during key periods.
- Being versátil to work shift patterns that include weekends/evenings.
Who we are looking for
- A well-developed knowledge and experience of the betting and gaming industry.
- Spanish-language expert (Must be a mother tongue).
- Experienced in working with online content or other operational teams, including customer services.
- English language competence (Business level or fluent).
- An understanding of web analytics.
- Strong passion for sports.
- Sharp understanding of the language of both sports and casino products.
- Brilliant attention to detail coupled with strong planning skills.
- Good communication and interpersonal skills.
What we offer
- Financial: Competitive salary;
- Hybrid working: Our employees can work from home up to 80% of the time with 20% of office time built in to ensure we get some face‑to‑face collaborative team time - and the chance for a coffee and a catch‑up!;
- Holiday entitlement;
- eLearning;
- Family Support: Industry‑leading maternity and paternity leave and paid time off if you have caring responsibilities;
- Health & wellbeing: Tools and services to help support your well‑being, including support with mental health and financial education. You will also have access to gym discounts;
- Healthcare: We prioritize your health and well‑being, offering comprehensive healthcare benefits;
- ...And more.
At evoke, we prioritize diversity, equity, and inclusion for the benefit of our company, employees, and communities. xhfqzwm We foster a welcoming and safe workplace that values all forms of diversity and provides opportunities for growth.
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📌 Content Trading Executive (Ceuta)
🏢 Evoke
📍 Ceuta