04 ago
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Doofinder
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Madrid
Doofinder is seeking a Technical Support Agent in Madrid to diagnose, troubleshoot and resolve technical issues for customers using our search platform.
Obtenga más información sobre las tareas generales relacionadas con esta posibilidad a continuación, así como sobre las habilidades requeridas.
You will engage via email, calls and 1:1 meetings, digging into logs and requests to reach root causes and ensure customers maximize the value of the tool. xhfqzwm
Work closely with the Development team to escalate issues when needed, maintain strong customer relationships, and collect feedback to improve the product and support processes.
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📌 Technical Support Specialist - Saas, Eu-Ready, Multilingual (Madrid)
🏢 Doofinder
📍 Madrid