ppbLocation /b: Hamburg or Barcelona /ppAt Freenow, we empower smarter mobility decisions, helping people move freely and cities to thrive. /ppWe're looking for a Product Manager to join our Rider team. This role is critical for owning and continuously improving key parts of the rider journey. You will be responsible for identifying friction points and unmet needs to drive improvements in conversion, engagement, retention, and overall customer satisfaction across our customer-facing platform. /ph3YOUR DAILY ADVENTURES WILL INCLUDE: /h3ulliEnd to end own and continuously improve key parts of the rider journey. /liliIdentify friction points, drop-offs, and unmet needs using data, research, and direct user feedback. /liliDrive improvements in conversion, engagement, retention, and overall customer satisfaction. /liliTranslate business goals and user insights into clear problem statements and high-impact opportunities /liliValidate ideas through experiments, rapid prototyping, and data-driven decision-making. /liliBalance short-term wins with long-term platform improvements. /liliBuild strong partnerships with engineering, design, data, marketing, operations, and other teams /liliAlign stakeholders around clear goals and success metrics. /liliCommunicate vision, progress, and trade-offs effectively. /li /ulh3TO BE SUCCESSFUL IN THIS ROLE: /h3ulli7+ years of experience as a Product Manager, within a fast-paced environment on a multi million customer facing product such as mobility, food delivery etc /liliStrong, proven experience with discovery and delivery. Proficient experience using quantitative and qualitative data to inform and drive product decisions /liliA passion for creating simple, user-friendly, and highly effective products. /liliExceptional communication skills, with the ability to clearly articulate user problems, data evidence, target audience and suggested solutions.



/liliA strategic and analytical mindset, demonstrating a commitment to deeply understanding competitor actions and critically evaluating the Why and their relevance before adopting any approach. /liliExperience with Tableau, Mixpanel, or similar analytics tools /liliHigh agency: Proactive, end-to-end ownership, energetic, solution oriented with bias toward action /liliEnglish Fluent /li /ulh3BENEFITS PERKS IN A NUTSHELL: /h3ulliFlexible working arrangements /liliLinkedIn Learning /liliSabbatical special leave policies /liliWeRoad partnership /liliBirthday, 24th + 31st December off /liliShort term EU work policy /liliMobility Credit /liliHealth Insurance /liliEmployee assistance program /li /ulpPlus more local benefits depending on your work location! /ph3DIVERSITY, EQUITY INCLUSION: /h3pFreenow is an equal opportunity employer and we consider qualified applicants regardless of race, religion, national origin, gender, gender identity, sexual orientation, disability or age. We want you to grow and evolve, bring your true self to work. /ph3SEE WHAT OUR AWESOME COLLEAGUES SAY ABOUT US: /h3h3ABOUT FREENOW: /h3pWe are Freenow, the European taxi app with the broadest multi-mobility offering, available in 9 markets and over 180 cities. Our app gives millions of passengers the freedom to move with a wide choice of services including taxis, private hire vehicles, carsharing, car rental, e-scooters, e-bikes, e-mopeds and public transport.Headquartered in Hamburg and led by our CEO Thomas Zimmermann, we are on a mission to make urban mobility more efficient, sustainable and inclusive.Since July 2025 we have been part of Lyft, a integral mobility platform connecting riders and drivers for billions of rides across North America and Europe. Together we are building a more caring and connected world, creating new opportunities for innovation, growth and impact. /p /p #J-18808-Ljbffr

📌 Senior Product Manager - Core App (Barcelona)
🏢 Freenow by Lyft
📍 Barcelona