pAt Board, we power financial and operational planning solutions for the world’s best brands. Thousands of enterprises use our technology to optimize resources, drive growth, and ensure profitability. With advanced analytics and forecasting, plus AI-driven insights, customers transform complex, real-time data into actionable intelligence.brWhat’s been key to our success? Our people—we value everyone’s unique perspective and energy they bring to the organization. We collaborate openly across teams and borders. We embrace a growth mindset to get results. And we celebrate shared success as goals and milestones are achieved.brReady to join a team where innovation meets collaboration? If you're driven by bold ideas and a customer-centric mentality, your next adventure starts here!brWe are seeking a commercially driven strongRenewal Manager /strong to own and execute the renewal lifecycle for a portfolio of medium-to-high complexity customer accounts. This role is critical in driving Net Revenue Retention (NRR), reducing churn risk, and ensuring predictable recurring revenue growth.brAs the commercial lead of the renewal process, you will partner closely with Customer Success Managers (CSMs) and Sales, leading strategic renewal planning, negotiations, and risk mitigation. You will bring structure, foresight, and strong commercial acumen to every renewal opportunity while ensuring long-term customer value.brstrongKey Responsibilities /strongbrstrongRenewal Ownership Execution /strongulliOwn the end-to-end renewal lifecycle across assigned accounts /liliInitiate and lead renewal processes 6–9 months before contract expiration /liliDevelop and execute strategic renewal plans to ensure timely and successful outcomes /liliLead commercial negotiations, including pricing, contract terms, and multi-year agreements /liliStrategic Renewal Planning /liliBuild tailored renewal strategies based on account health, usage trends,



and commercial history /liliDrive multi-year renewal conversations to improve retention and revenue predictability /liliIdentify pricing optimization opportunities aligned with customer value /li /ulstrongRisk Management /strongulliProactively identify churn and downsell risks and lead mitigation strategies /liliPartner with CSMs to execute structured save plans /liliEngage in executive-level conversations for at-risk renewals /liliReconfigurations Revenue Optimization /liliLead contract reconfigurations, migrations, and pricing transitions /liliExecute revenue recapture initiatives where applicable /liliSupport complex renewals with customized commercial strategies /li /ulstrongExpansion Support /strongulliIdentify and close small, transactional upsell opportunities during the renewal cycle /liliCollaborate with Sales on larger expansion opportunities while maintaining renewal ownership /li /ulstrongCross-Functional Collaboration /strongulliPartner with Customer Success to align on account strategy and customer health /liliCollaborate with Finance, Legal, and Operations to structure compliant agreements /liliMaintain accurate forecasting and renewal pipeline visibility in CRM systems /li /ulbrstrongRequired Skills Qualifications /strongulliProven experience in SaaS renewals, account management, commercial roles, or procurement within a subscription-based business /liliStrong negotiation and commercial skills, with experience managing pricing, contracts,



and multi-year agreements /liliProven ability to manage complex renewals involving multiple stakeholders and mitigate churn or downsell risks /liliData-driven mindset with strong forecasting discipline and experience using CRM/CPQ tools (e.g., Salesforce, DealHub) /liliExperience working in international environments with cross-functional collaboration /liliExcellent stakeholder management skills with the ability to engage and influence at all levels, including executives /liliProfessional fluency in English and German or French (additional European languages are a plus) /li /ulbrstrongOur commitment to Diversity and Inclusion /strongbrJoin a company that believes in the added value of diversity, inclusion, and belonging. We foster a working environment in which all people are respected and valued, for all aspects which make them unique. We hire you for who you are, and we want you to bring your true self to work every day!brpstrongBoard International is an equal opportunity employer and is committed to a diverse and inclusive workforce. /strong /ppemYour personal data will be stored for as long as it is necessary to process the job applications that you submitted and for the provision of the service that you requested. Your personal data may also be processed for the fulfillment of the obligations provided for by law. Your data will in any case be deleted without unjustified delay once the aforementioned legal obligations have been fulfilled. Your personal data are collected and used by Board International SA and/or its subsidiaries that are located in the EU or outside on the basis of the appropriate safeguards provided by the European Regulation 2016/679. At any time you may request to access, to correct and/or delete your personal data used by Board International SA or by its subsidiaries for recruiting purposes. /em /ppFor further question, please refer to our Privacy Policy at /p /p #J-18808-Ljbffr

📌 SaaS Renewal Commercial Lead (Madrid)
🏢 Board Deutschland
📍 Madrid