ppbWe are looking for a Customer Success Manager to join the Spiideo team! /b /ppSpiideo is a global leader in automated, cloud-based solutions for sports video analysis and streaming. Trusted by thousands of organizations worldwide, Spiideo serves some of the most renowned professional and collegiate teams, media companies, and leagues federations. /ppJoin the Customer Success team if you would love the opportunity to manage some of the top sports organizations across Europe. /ppThis role is a fully remote role, and you will report to the European manager of the Customer Success team. /ppOur target start date is January, but we’re flexible. Finding the right candidate is more important to us than the exact start date. /ppbThe role: /b /ppYou will manage a portfolio of strategically important Leagues, Media companies and Clubs, with a primary focus on the Spanish and French market. /ppbCore responsibilities: /b /pullibDrive implementation projects: /b Plan execute on project plans /lilibCustomer Satisfaction: /b Create strong and positive relationships with our customers, while maximizing potential /lilibUpsell Renewals: /bProactive management to achieve company upsell renewal goals /lilibChurn management: /bProactively engage to reduce churn and ensure success /lilibTrial management /b: Help our sales organization to successful trials /li /ulpbWhat we are looking for: /b /pulliFluent in Spanish,



French English /liliSports background / a genuine interest in sports /liliBackground in sports tech or SaaS implementations /liliVery process-driven and structured approach to working /liliSelf-motivated, takes initiative, positive, team-first attitude /liliExcellent communication and presentation skills /liliPrevious experience in Customer success, Account Management or Project management /li /ulpbWhat we can offer: /b /pulliThe chance to make an impact in a growing, international SaaS company /liliA friendly and skilled multinational team /liliAccess to cutting-edge tools and resources to empower your work /liliA benefits package with wellness contribution, co-working allowance, home office equipment, insurances and two hours per week for physical activity. /liliAnnual integral offsite - bringing together all Spiideo employees for days of learning and fun. /li /ulpbLocation: /bRemote /ppbApplication /b /ppWe welcome applicants from all backgrounds to contribute their unique perspectives, skills, and experiences, fostering a diverse and inclusive workforce across Spiideo. /ppWe believe that when the best people work together in an open environment, magic happens. Apply now and become an integral part of our success story! /ph3Equal Employment Opportunity /h3pSpiideo is an equal opportunities employer and welcomes applications from all qualified candidates. /p /p #J-18808-Ljbffr

📌 CSM - Spain & France (España)
🏢 Spiideo
📍 España