ppWe’re looking for an experienced bPrincipal Cloud Operations Engineer /b to join our team in Barcelona. You’ll play a senior technical leadership role in designing, operating, and continuously improving the cloud infrastructure that underpins Sage HCM – our recently acquired HR and payroll platform (formerly Criterion), now expanding across North America, the UK, and Canada. /p pThe platform runs on AWS and you’ll join at an exciting early stage, going through a structured handover with the existing technical team. You’ll be expected to be highly autonomous and to quickly become the go-to cloud operations expert for the product. Whilst the role sits within a people‑managed team, the technical direction of the cloud estate will be substantially yours to own. /p pThis is a hybrid role working 3 days a week in our Barcelona office. /p h3First 90 days /h3 ul lib30 Days /b: Gain a thorough understanding of the Sage HCM platform architecture and the existing cloud infrastructure. Begin the structured handover with the current technical contractors, meet your team and key cross‑functional stakeholders, and familiarise yourself with Sage’s engineering standards and ways of working. /li lib60 Days /b: Take active ownership of day‑to‑day cloud operations for the platform. Contribute to incident response, observability improvements, and cost optimisation initiatives. Begin identifying toil and automation opportunities, and start influencing the operational standards and SOPs for the product. /li lib90 Days /b: Own the cloud operations strategy for Sage HCM end‑to‑end. Lead the completion of the contractor handover, establish robust platform standards, and act as the senior technical voice in architecture and product shaping discussions. Begin mentoring and upskilling engineers on the team. /li /ul h3Meet the Team /h3 pYou’ll join a distributed Cloud Operations team spanning Barcelona, Newcastle, and beyond, working closely with engineering, product, and security colleagues across the globe. Your line manager is the Engineering Manager for Cloud Operations, who leads with a strong focus on autonomy and technical excellence. /p pGiven the acquisition context, you’ll also collaborate closely with contractors based in Eastern Europe during the initial handover period, before taking full ownership of the platform’s cloud infrastructure as a permanent team member. /p h3How Success Will Be Measured /h3 ul liReliability, security,



and performance of the Sage HCM cloud environment /li liMeasurable reductions in operational toil through automation and tooling /li liQuality and completeness of platform documentation, SOPs, and runbooks /li liSpeed and effectiveness of incident response and root cause resolution /li liContribution to cost optimisation and total cost of ownership reduction /li liThought leadership in DevOps/SRE culture and mentorship of engineers /li /ul h3Skills You’ll Gain /h3 ul liDeep, hands‑on knowledge of AWS cloud infrastructure at scale /li liExperience owning a cloud platform through a post‑acquisition integration /li liLeadership experience driving DevOps and SRE culture across a integral team /li liAdvanced observability and incident management practices in a production environment /li liCross‑functional collaboration within a mature, agile product organisation /li /ul h3Snapshot of Your Day‑to‑Day /h3 pYou’ll own the cloud operations of Sage HCM on AWS, building automation and self‑service tooling that allows engineering teams to move faster with less operational overhead. You’ll monitor platform health, lead incident response, and drive continuous improvement across reliability, security, and cost. You’ll define and maintain Infrastructure as Code, manage CI/CD pipelines, and ensure the platform meets its compliance obligations. /p pYou’ll work closely with the Engineering Manager and product stakeholders to influence technical direction, and you’ll mentor engineers across the team. Given the platform’s presence in the US market, occasional out‑of‑hours availability is expected – consistent with a senior operations role. /p h3Qualifications /h3 ul li10+ years of experience in IT, with substantial exposure to CloudOps, DevOps, or SRE /li liMinimum 5 years of hands‑on cloud experience – AWS strongly preferred; Azure or GCP experience also valued /li liDeep knowledge of cloud‑native technologies: Kubernetes, Docker, AWS ECS/Fargate, AKS, and serverless /li liHands‑on experience with IaC tooling (Terraform, AWS CDK, CloudFormation, or Azure Bicep)



/li liExperience building and maintaining CI/CD pipelines (GitHub Actions, Azure DevOps, or equivalent) /li liProven use of observability platforms such as Datadog, New Relic, or Sumo Logic /li liScripting proficiency in Python, Bash, PowerShell, or Ruby /li liExperience with Pentaho reporting is a plus but not mandatory /li liStrong understanding of cloud security best practices and compliance frameworks (SOC 2, PCI DSS, HIPAA) /li liFamiliarity with ITIL frameworks: Change Control, Incident Management, Configuration Management /li liExcellent communication skills – able to explain complex technical topics clearly to non‑technical stakeholders /li liFluency in English; Spanish fluency is a plus /li /ul h3Benefits /h3 ul liMedical and dental insurance: fully funded medical and dental insurance, /li liFlexible benefits: exchange part of your salary and make tax savings on meal and transport vouchers, childcare, and training, /li liWell‑being: free access to the Calm app (for up to 5 users), 24/7 counselling, and emotional support from our Healthy Mind Coaches. We also offer self‑care and parenting resources through the Cleo app, /li liFlexible working: flexibility of working one hour in, one hour out, shortened workdays on Fridays and during the summer, and the opportunity to work from over 40 countries for up to 10 weeks per year through our Work Away program, /li liAnnual leave: 23 working days of vacation, 5 paid days per year for volunteering, /li liExtended leave: 7 extra days of maternity leave and 5 extra days of paternity leave, on top of the legal allowance, available after one year of service, /li liFinancial support: Life and disability insurance, salary advances up to 3.5 times your net monthly pay, a €300 net marriage bonus, and access to Sage's employee stock purchase plan at a discounted rate, /li liLearning and development: free premium subscription to external learning platforms /li /ul h3Health and Safety Responsibilities /h3 ul liFostering the safety culture by leading with your own example. /li liFollowing established safety procedures and reporting potential hazards promptly helps maintain a secure and efficient workplace. /li liParticipating in safety training sessions and adhering to preventive guidelines and procedures, the objective is minimizing risks and protecting yourself and the rest of your colleagues. /li /ul /p #J-18808-Ljbffr

📌 Principal CloudOps Engineer (Barcelona)
🏢 Sage
📍 Barcelona