ppAre you an experienced logistics professional with a passion for delivering exceptional customer experiences? Maersk is seeking a Customer Experience Consultant to join our team in Madrid. /ph3Key Responsibilities /h3ulliManage and coordinate end-to-end shipment activities for customers. /liliServe as the main point of contact for customer enquiries and issue resolution. /liliBuild and maintain strong relationships with customers and internal stakeholders. /liliDrive customer satisfaction through proactive communication and problem-solving. /liliIdentify opportunities to improve service delivery and customer retention. /liliPartner with Operations and Commercial teams to ensure a seamless customer experience. /liliMonitor service performance and escalate issues where appropriate. /li /ulh3What We're Looking For /h3ulliProven experience within logistics, freight forwarding, supply chain, or transportation. /liliStrong customer-facing experience in a service-oriented environment. /liliExcellent stakeholder management and relationship-building skills. /liliFluent in Spanish and English. /liliAbility to manage multiple priorities in a fast‑paced environment. /liliProactive, solutions-focused mindset with a strong customer‑first approach. /liliStrong communication and problem‑solving skills.



/li /ulh3Benefits /h3pAt Maersk, you will join a general leader in integrated logistics and become part of a diverse, collaborative team dedicated to creating exceptional customer experiences. We offer career development opportunities, international exposure, and the chance to make a meaningful impact on customers and the business. /ppMaersk is committed to a diverse and inclusive workplace, and we embrace different styles of thinking. Maersk is an equal opportunities employer and welcomes applicants without regard to race, colour, gender, sex, age, religion, creed, national origin, ancestry, citizenship, marital status, sexual orientation, physical or mental disability, medical condition, pregnancy or parental leave, veteran status, gender identity, genetic information, or any other characteristic protected by applicable law. We will consider qualified applicants with criminal histories in a manner consistent with all legal requirements. We are happy to support your need for any adjustments during the application and hiring process. If you need special assistance or an accommodation to use our website, apply for a position, or to perform a job, please contact us by emailing /p /p #J-18808-Ljbffr

📌 Customer Experience Consultant (Pozuelo de Alarcón)
🏢 Apm Terminals
📍 Pozuelo de Alarcón