PSD Group is seeking an experienced IT Service Management (ITIL) Practice Owner to establish and govern core ITIL practices across a general technology environment.
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You will own governance for Change Enablement, Incident Management, Major Incident Management and Service Request Management, ensuring standards and continual service improvement, with a focus on automation and AI.
This xhfqzwm strategic role collaborates with Engineering, Product Management, Project Delivery and ServiceNow teams to build
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📌 Itil Practice Owner: Global Service Governance & Ai Enablement (Barcelona)
🏢 Psd Group
📍 Barcelona
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