04 ago
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Delivery Hero
|
Barcelona
04 ago
Delivery Hero
Barcelona
ph3Senior Data Analyst – Courier Fraud Team /h3pGlovo (Delivery Hero) – Barcelona, CT, ES – Full‑time on‑site position. /ph3Mission /h3pOwn and define Glovo’s integral courier fraud strategy, ensuring consistent implementation and continuous improvement across all markets. /ph3Responsibilities /h3ulliDevelop scalable self‑service dashboards and monitoring tools for local teams. /liliPerform deep‑dive analyses to identify drivers of quality gaps and propose actionable solutions. /liliProvide regular updates and reports to leadership on courier quality performance, highlighting risks and opportunities. /liliDevelop analytical models and frameworks to monitor fraud risks, predict potential no‑shows, and optimize fleet distribution. /liliCollaborate cross‑functionally with Operations, Fraud Prevention, Product, and Data teams to align strategies and ensure impact. /liliUnderstand courier pain points and motivations to design data‑informed solutions that drive satisfaction and operational excellence. /li /ulh3Qualifications /h3ulliDegree in Engineering, Business, Economics, Project Management, Business Analytics or a related data‑driven field. /lili+3 years of experience delivering actionable data insights to internal teams (must).
/liliStrong analytical and coding skills – SQL and Excel proficiency (or extensive coding experience); experience with BI platforms such as Looker, Tableau, or PowerBI. /liliStrong strategic vision, business mindset, and problem‑solving skills. /liliExcellent written and verbal communication; English is a must. /liliProactive, organized, detail‑oriented, and capable of working in a high‑growth, high‑performance environment. /liliAbility to break down complex problems into effective solutions. /li /ulh3Benefits /h3ulliEquity plan to own a piece of Glovo. /liliTop‑notch private health insurance. /liliMonthly Glovo credit and discounts on transportation, food, and gym memberships. /liliExtra time off and flexible work options – up to two days a week from home and up to three weeks a year working from anywhere. /liliEnhanced parental leave and on‑site nursery. /liliOnline therapy and wellbeing benefits. /li /ulh3Equality and Diversity /h3pGlovo is committed to providing equal opportunities to talent from all backgrounds – all genders, ethnicities, ages, abilities, and sexual orientations. Applicants are encouraged to include their pronouns in their application. /p /p #J-18808-Ljbffr
📌 Business Analyst & Project Manager - Specialist (They/She/He) at Delivery Hero (Barcelona)
🏢 Delivery Hero
📍 Barcelona