Product Support Specialist - Andalucia (Sevilla)

Product Support Specialist - Andalucia (Sevilla)

04 ago
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Powertofly
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Sevilla

04 ago

Powertofly

Sevilla

ph3The Job's Mission /h3 pThe Stryker Product Support Specialist responsibilities include directly supporting all Stryker products associated with Joint Replacement procedures (including robotic surgery with Mako). This role will focus on servicing and supporting our clinical customers to strive for best-in-class specialist support with procedural excellence. /p pAdditional responsibilities include working with the local sales team to coordinate training and events and managing day to day requirements of business support, ensuring Stryker delivers exceptional levels of service to our broad range of customers. /p pLearn more about the Mako robot: /p pLearn more about the Joint Replacement implants: /p h3Key Activities Accountabilities /h3 ul lipServicing existing and new customer base within the theatre and clinical environment. /p /li lipProviding support for MAKO robotic procedures, and manual joint replacement surgeries. /p /li lipProviding theatre and wider HCP staff with training on Stryker products. /p /li lipWorking closely with team members within the defined region, and the Regional Sales Manager, to ensure customer service levels are best in class. /p /li lipAuditing theatre Stryker stock (implants, disposables and instruments), managing consignment inventory and ensuring good asset management practice. /p /li lipUnderstanding the clinical application of the broader Stryker business to always offer customers the best possible solution. /p /li lipConducting trials and evaluations of products in both theatre and the clinical environment as and when required. /p /li lipImplementation of training, provision of instruments and implementation of new Stryker business. This could include organizing and conducting training workshops and events for a broad customer group. /p /li lipCommunicating essential features and benefits of products and their clinical application. /p /li lipAlways demonstrating outstanding ethics. Treating customers and other employees with respect and representing Stryker in the best possible light.



/p /li lipBehaving with integrity and delivering on commitments within required timescales. /p /li lipObserving customer needs and liaising with sales colleagues to follow up on and introduce new or additional Stryker products and/or support. /p /li lipMaintaining a basic business plan highlighting daily, weekly, and monthly objectives. /p /li lipDeveloping an understanding of the local healthcare environment and regional strategy. /p /li lipAdditional responsibilities as directed by RSM (Regional Sales Manager). /p /li /ul h3What you need /h3 h3Minimum Qualifications: /h3 ul lipBachelor’s degree within the field of biomedical engineering, medical technology, health sciences or Medical Certification (i.e. CST, PT, CPT, etc.) /p /li lipFrom 2-3 years of experience in the healthcare industry /p /li lipFluency in Spanish and English is required (C1 level) /p /li lipValid EU driver’s license /p /li /ul h3Preferred: /h3 ul lipExperience in operating room is highly preferred /p /li lipPrevious experience as Product specialist, Clinical specialist, Nurse, or Biomedical engineer in the healthcare industry /p /li lipMaster’s degree within the field of biomedical engineering, medical technology, and health sciences /p /li lipExperience with clinical training and education programs /p /li lipDemonstrated knowledge of business administrative and clerical procedures and systems (e.g., word processing, file management and record maintenance) /p /li /ul h3Role details /h3 ul lipTerritory: Andalucia, Spain /p /li lipBase Location: Malaga (preferred) or Seville /p /li lipType: Field based /p /li lipTravel percentage: 50% (Occasionally in Iberia) /p /li lipPresence in OR: 70% /p /li /ul h3What We Offer /h3 ul lipCompany Car.



As this is a field-based role with regular on-site meetings with customers, you will be provided with a customized company car including fuel card and all services. /p /li lipMAKO Product Training. To become a certified MAKO Product Specialist, you will complete a 6-month product training in English including co-travelling, surgery’s observation in the operating room and a final exam. /p /li lipFlat hierarchies and responsibility. Through flat hierarchies, we strengthen the initiative and willingness of our employees to take over responsible tasks. /p /li lipWe grow talent. At Stryker we offer great personal and internal career development for our employees, with the possibility to make both vertical and lateral position movement. /p /li lipTeam spirit engagement. We create engaged and inclusive teams that encourage colleagues to share their diverse perspectives and opinions. /p /li lipCompetitive salary. With us, you will receive a competitive salary commensurate with your job. /p /li lipRecognition of your performance. At our company, outstanding individual and cross-functional team performance is rewarded. Ideas, projects, or other exceptional achievements can be submitted for various awards on a local and global level. /p /li /ul pStryker is a general leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. /p pStryker is a global leader in medical technologies and, together with its customers, is driven to make healthcare better. The company offers innovative products and services in MedSurg, Neurotechnology, Orthopaedics and Spine that help improve patient and healthcare outcomes. Alongside its customers around the world, Stryker impacts more than 150 million patients annually. /p /p #J-18808-Ljbffr

📌 Product Support Specialist - Andalucia (Sevilla)
🏢 Powertofly
📍 Sevilla

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