ppAt Webfleet Solutions we are looking for an Junior Field Service Project Manager to own the deployment of our automotive telematics solutions across the French market. In this role, you will manage our network of third-party Installation Partners (IPs), coordinate complex customer deployments, and ensure operational excellence throughout the entire installation process. You will act as the operational owner of Field Services in France, leading approximately 800 vehicle installations per month while driving partner performance, controlling service costs, and delivering successful rollouts for our strategic customers. This is a hands‑on operational role requiring strong project management, stakeholder management, commercial awareness, and the ability to drive results through external partners. /ppHere’s a little taste of your challenge: /ph3Project Delivery /h3pCoordinate and manage complex installation projects for key customers in France, including high-volume deployments requiring tailor‑made adjustments such as additional hardware, software integration preparation, or non-Webfleet hardware. /ppAct as the main Webfleet point of contact throughout customer deployments, ensuring effective coordination between internal teams, installation partners, and customers. /ppRepresent the Field Services department internally for the French market by presenting key operational metrics, project progress, risks, and improvement actions. /ppSupport the Sales organization throughout the customer lifecycle, from pre‑sales activities to contract execution and deployment. /ppEnsure projects are delivered on time, within agreed service levels, and with a strong customer experience. /ph3Installation Partner Performance Cost Control /h3pManage and continuously optimize the network of third‑party Installation Partners across France. /ppMonitor partner performance through key performance indicators (KPIs), including work order completion times, service quality, no‑shows, SLA compliance, and customer satisfaction. /ppRegularly review and renegotiate commercial agreements with installation partners, including pricing, contractual conditions, and service commitments, using operational performance data to drive improvements. /ppValidate quotations and invoices, ensuring all charges comply with contractual agreements and challenging unjustified costs when necessary.



/ppIdentify and implement cost optimization initiatives while maintaining high service quality. /ppOnboard and train new Installation Partners, conduct SLA reviews, and manage partner performance, including corrective actions, volume redistribution, or partner replacement when required. /ppWork closely with Customer Support, Customer Success Management, Sales, Finance, and the Quality Coordinator to ensure accurate invoicing and effective cost control. /ph3Strategic Accounts Customer Deployments /h3pOwn the end‑to‑end delivery of complex deployments for strategic customers and pilot projects. /ppParticipate in rollout planning sessions with customers and internal stakeholders, including Account Managers, Sales Engineering, and Customer Support. /ppMaintain direct communication with customers throughout deployments, ensuring alignment, transparency, and timely issue resolution. /ppDrive operational excellence while balancing customer expectations, partner capabilities, and business objectives. /ph3Travel /h3pTravel within France approximately one to two days per month to meet Installation Partners, support complex deployments, conduct quality reviews, and strengthen partner relationships. /ph3Who are you? /h3p3+ years of experience managing projects, with a solid understanding of project management methodologies. /ppExperience delivering customer‑facing operational projects in a fast‑paced environment. /ppProven experience managing suppliers, subcontractors, or external service partners, including commercial negotiations and performance management. /ppStrong negotiation skills with the ability to challenge partners while maintaining productive long‑term relationships. /ppExcellent communication skills in both French and English, with confidence interacting with internal and external stakeholders at different levels. /ppA proactive self‑starter who takes ownership, identifies operational issues, and drives solutions independently.



/ppStrong stakeholder management skills with the ability to influence and coordinate teams and partners without direct authority. /ppAdvanced Microsoft Excel skills (pivot tables, complex formulas, data analysis) and hands‑on experience using Salesforce. /ppTechnical affinity with telematics, automotive technology, or connected vehicle solutions is considered a plus. /ph3Let’s not forget the good stuff! /h3ulliWorking from home up to 3 days a week. /lili500 euros gross to set up your home office and additional monthly home office allowance Chance to work abroad for 40 working days per year /liliBirthday off and volunteering time off. /liliAdditional health and dental insurance. /lili100% employer funded pension scheme. /liliLunch, childcare or transportation vouchers. /liliUnlimited access to LinkedIn Learning. /liliAccess to Gofluent platform to learn new languages. /liliFree access to CALM (top mental health app). /liliEmployee Assistance Program. /liliDiscount on Bridgestone tyres. /li /ulh3Who are we? /h3pWebfleet is Bridgestone’s globally trusted fleet management solution. More than 50,000 businesses across the world use it to improve fleet efficiency, support drivers, boost safety, stay compliant and work more sustainably. /ppFor more than 25 years it has been empowering fleet managers with data‑driven insights that help them optimize their operations. /ppWebfleet contributes towards the delivery of The Bridgestone E8 Commitment. This broad, general corporate commitment clearly defines the value Bridgestone is promising to deliver to society, customers and future generations in eight focus areas: Energy, Ecology, Efficiency, Extension, Economy, Emotion, Ease and Empowerment. These provide a compass to guide strategic priorities, decision making and actions throughout every area of the business. /ppMore information at: webfleet.com. /ppFollow us on X: @WebfleetNews and LinkedIn @Webfleet. For more information on Bridgestone corporation visit Bridgestone.com or the Bridgestone Newsroom. /ppWe are an equal‑opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. /ppGet To Know Us /p /p #J-18808-Ljbffr

📌 Junior Field Service Project Manager (French Speaker) (Barcelona)
🏢 Bridgestone America
📍 Barcelona