04 ago
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Alex Gross
|
Barcelona
04 ago
Alex Gross
Barcelona
ph3About us /h3 pbWE CREATE MORE SALES /b is not just our claim, but our passion. Every day, more than 300 employees from the areas of consulting, online marketing, IT and telesales work to create 360° communication for customers that successfully combines sales and marketing. /p pBecome part of this unbeatable team and celebrate national and international sales successes with us and our customers such as SAP, IBM, and Telekom. To strengthen our team in Barcelona, we are looking for a bCustomer Care Agent (m/f/d) – Dutch Market (Inbound) /b /p h3Your profile /h3 ul liPrevious experience in B2B inbound support or inside sales /li liConfident handling of customer communication via chat, email, and phone /li liStrong interest in software solutions and digital tools /li liCustomer-focused, with a proactive and solution-oriented mindset /li liWell-organized, reliable, and comfortable working in a fast-paced environment /li liExcellent verbal and written communications skills in bDutch (Level C2) /b and bEnglish (Level C1) /b /li /ul h3What your future business day could look like /h3 ul liYou’ll be the bfirst point of contact /b for Dutch-speaking and international B2B customers, handling their inquiries via blive chat, email, and phone /b /li liWith a bsolution-oriented mindset /b,
You’ll support customers on btechnical and product-related questions /b /li liEvery interaction matters – You’ll ensure all details are baccurately documented /b and bcustomer data in the CRM /b stays current /li liWorking hand in hand with bsales, product, and technical team /bs, You’ll help create a bsmooth and positive customer experience /b /li liBy staying on top of the latestb product updates /b, You’ll make sure customers always receive the bbest possible support /b /li /ul h3What you can look forward to /h3 ul liOpportunities for personal and professional growth /li liPrime location, with a park and the ocean just moments away /li liA creative, dynamic work environment that fosters innovation /li liCharming restaurants nearby, perfect for relaxing breaks /li liAn inclusive, friendly team that makes you feel welcome /li /ul h3How to apply? /h3 pOur recruiting team looks forward to receiving your application (resume / CV is sufficient) via our online form. A cover letter is not required. /p pbEqual opportunities for all: /bWe welcome applications from people who are as diverse as we are - regardless of age, disability, ethnic origin and nationality, gender, religion, sexual orientation or social background. /p pIf you have further questions regarding this role, feel free to contact our Recruiting-Team via /p pbALEX GROSS GmbH /bbr/Carrer de Josep Pla 2br/Building 3, 1 – Bbr/08019 Barcelonabr/Spain /p /p #J-18808-Ljbffr
📌 Customer Care Agent (m/f/d) – Dutch Market (Inbound)
🏢 Alex Gross
📍 Barcelona