Company Overview
Quercus Technologies is a consolidated company in the parking sector with installations worldwide. The know-how, the experience in the market and the quality of its products and services are the main assets that position us as a world reference in license plate recognition, vehicle detection technology and parking guidance systems for any type of parking facilities.
Role: System Engineer
As a System Engineer you will be part of the Customer Technical Services team focused in providing technical support in incidents and requests of advanced level to internal and external clients.
Responsibilities
Solve problems and doubts about products to customers (internal and external) via phone or email.




Training delivery of technical product courses to internal and external clients.
Provide the latest software updates to customers.
Provide API documentation and commentary for hardware integration to customers.
Provide remote help to clients (help desk) in client server configurations.
Tier 3 case redirection (R&D;): location, reporting on R&D; and maintenance of the bug list.
Provide some planned technical checks and actions in order to keep the customer platform up to date and minimize the likelihood of incidences.
Demos:

📌 Technical Support Specialist (Madrid)
🏢 Quercus Technologies
📍 Madrid