General Information
Position Title: ICT Associate
Job Category: Information and Communications Technology
Duty Station(s): Valencia
Seniority Level: Associate
ICS Level: ICS 06
Contract Type: Staff - GS - FTA
Contract Level: GS-6
Posting Start Date: 30-Jun-2026
Posting End Date: 15-Jul-2026
Duration: 1 year with possibility of extension based on performance and funds availability
Job Highlight
UNOPS has partnered with UNGSC to provide support services covered in this TOR. This is a position in UNOPS for supporting projects carried out for the United Nations Secretariat. The incumbent of this position will be a staff member of UNOPS under its full responsibility.
THIS IS A LOCAL POSITION FOR WHICH ONLY APPLICANTS WHO ARE SPANISH OR EUROPEAN UNION CITIZENS OR APPLICANTS WHO POSSESS A VALID RESIDENCE AND WORK PERMIT IN SPAIN ARE ELIGIBLE FOR CONSIDERATION
About the Region
The UNOPS Global Portfolios Office (GPO) brings together diverse expertise to help partners deliver impact worldwide. With hubs in New York, Geneva, and Vienna, and expert teams operating globally, GPO leads multi-regional initiatives that advance sustainable development, climate action, and peacebuilding - including in some of the world’s most challenging environments. By leveraging our collective expertise and global networks, GPO supports UNOPS’ strategic priorities and the Sustainable Development Goals across more than 130 countries. We work closely with major general partners - including governments, international financial institutions, and UN agencies - to deliver a wide range of services, such as project management, fund management, hosting services, and HR support.
About the Country/Multi-Country Office
Not Required - part of GPO/NYPO
Job Specific Context
The United Nations Global Service Center (UNGSC) under the Department of Operational Support (DOS) and through this FA aims to continue the maintenance of technical delivery and support team in Valencia and Brindisi. This support includes the operation, maintenance and continuous improvement of critical technical infrastructure, data centre facilities, infrastructure monitoring systems, and IoT/OT-enabled services. To support the implementation of these solutions, technical capacity is required for project management, business analysis, data and software architecture design, requirements documentation and validation, configuration/design specification, and systems analysis. In conjunction with UNGSC, the technical teams are responsible for design, maintenance, and documentation of an architectural framework for each development project.
The Service for Geospatial, Information and Telecommunications Technologies (SGITT)



at the UNGSC provides a critical role as the resilient operational hub for the support and delivery of technology services and solutions to field operations and a broad range of Secretariat and United Nations system clients. As a unified, singular service provider, SGITT provides reliable, resilient and innovative, geospatial, communications and information technology services, including centralized connectivity, hosting and monitoring support, ensuring that staff members in field missions and at Headquarters have access to critical enterprise systems.
The Infrastructure Operations Section (IOS), Technical Infrastructure Support Unit (TISU), mandate is to provide a highly specialized, professional and operational workforce to maintain two Tier 3 Certified Data Centre Critical Facilities, including electrical, electromechanical, automation, IoT/OT sensor and monitoring infrastructure, through which key telecommunications and information technology services are supported for the UN Secretariat, agencies, funds and programmes.
The Unite Field Remote Infrastructure Monitoring (FRIM) platform is a robust and scalable ecosystem based on Internet of Things (IoT) technology and used to support infrastructure monitoring, operational visibility, and data‑driven decision‑making.
UNOPS has signed an agreement to support UNGSC to support data center operations and IOT - FRIM support.
Role Purpose
UNOPS ICT Associate supports a diverse and complex portfolio of electromechanical and automation Infrastructure systems, Industrial IoTs system designed to maintain the optimum environmental conditions for the operation of all telecommunications and IT equipment to ensure full availability, continuous and year‑round Operational Resiliency and business continuity for Data Center clients.
Functions / Key Results Expected
Duties and Responsibilities
Maintenance of Critical Data Centre Infrastructure
Electrical Systems Support
IoT and Operational Technology (OT) Systems Support
Engineering Design and Project Support
Support to Field Missions and Operations
Duty Roster, Emergency Response and General Support
1. Maintenance of Critical Data Centre Infrastructure
Perform, support and coordinate preventive and corrective maintenance to ensure the reliability, safety, and optimal performance of data centre infrastructure.
Monitor infrastructure systems, analyze alarms and trends (via BMS, SCADA,



and other monitoring platforms), identify faults, and implement swift corrective actions or elevate as required to minimize downtime.
Support the installation, testing, configuration, and commissioning of critical infrastructure equipment including HVAC, UPS, generators, transformers, switchgear, and fire suppression systems.
Install and maintain physical access control systems. Act as the designated Fire Warden for the data centre and technical areas during emergencies.
2. Electrical Systems Support
Carry out complex diagnostics, testing, and fault isolation on electrical distribution systems, panels, breakers, and grounding systems to ensure technical compliance and safety standards.
Support energy efficiency initiatives and power quality monitoring;
conduct basic analysis of loads, consumption trends, and equipment performance.
Assist in the operation, maintenance, and integration of renewable energy solutions, including solar photovoltaic (PV) systems and battery storage.
Support compliance with electrical safety procedures, technical standards, and site operating procedures.
3. IoT and Operational Technology (OT) Systems Support
Install, configure, and maintain IoT/OT hardware including PLCs, microcontrollers, sensors, gateways, and industrial routers.
Configure and support industrial communication protocols (e.G., Modbus, BACnet, SNMP, MQTT, OPC-UA, LoRa) and manage data ingestion/tag mapping.
Contribute to the implementation of cybersecurity best practices and system hardening within the OT environment.
Perform basic server maintenance (patching, monitoring) and assist with database and API integrations for IoT/OT applications.
Support data validation and basic quality checks for sensor readings, tags, alarms, and dashboards.
4. Engineering Design and Project Support
Support engineers in developing conceptual designs documentation, technical specifications, Scopes of Work (SOW), Bills of Quantities (BOQ/BOM), and cost estimates for mission‑specific and standardized projects.
Assist in preparing solicitation documents for infrastructure procurements and participate in the technical evaluation of vendor proposals.
Participate in site surveys, feasibility studies, technical reviews, and commissioning activities for electromechanical and utility systems.
5. Support to Field Missions and Operations
Provide specialized technical support, troubleshooting, and training for IoT/OT and infrastructure systems (power, HVAC, utility systems) deployed in field missions.
Undertake official travel to field missions and remote locations to lead or assist in assessments, installations, and system commissioning.
Provide basic guidance and knowledge

📌 Ict Associate (Valencia)
🏢 Giga
📍 Valencia