About this role TFS HealthScience is a leading global
mid-size Contract Research Organization (CRO) that partners with
biotechnology and pharmaceutical companies throughout their entire
clinical development journey. Our expertise includes full-service
capabilities, resourcing, and Functional Service (FSP) solutions.
The IT Support Technician is part of the IT team and will work
according to company policies, SOPs and regulatory requirements.
The primary task of the IT Support Technician is to deliver IT
support to end users and administration of IT systems. Key
Responsibilities • Provide first-line IT support by telephone and
e-mail • Perform administration tasks such as managing user/group
security permissions, group policies, and print services • Create
KB’s and handle documentation • Provide on-site and off-site
support during office hours Qualifications • Bachelor’s Degree or
equivalent preferred • Minimum 2 years relevant work experience in
IT support • Fluent English and Spanish • Proven success in an IT
role, demonstrating your expertise and experience. • Strong
documentation skills and KB creating. • Great Team player •
Self-going and motivated • Experienced working in Windows server
environment. • Experienced with Office 365 and Exchange Online. •
Must possess excellent customer service skills We seek an
individual with attention to detail, analytical and organizational
skills, and a passion for problem-solving. Strong communication
(both written and verbal) is vital for seamless idea and
information conveyance. A self-motivated person who excels with
minimal supervision, and is not afraid of taking initiative. We




highly value a strong work ethic and effective collaboration with
team members. Meticulous attention to documentation is essential
for upholding accuracy and integrity. If you possess these skills,
join our team, and make a significant impact! Why Join TFS
HealthSciences? At TFS, we value continuous learning and
development. As an IT Support technichian, you will have access to
world-class training opportunities, positioning you as a leader in
the field. If you are passionate about applying your skills and
expertise to a technology-based business model and thrive in a
challenging and dynamic environment, we encourage you to apply.
Join us in empowering breakthrough innovations and shaping the
future of clinical development in the biotech and pharmaceutical
industry. What We Offer We provide opportunities for personal and
professional growth in a rewarding environment. You will join a
team that values collaboration, quality, and making a difference in
the lives of patients. Our core values of Trust, Quality, Passion,
Flexibility, and Sustainability guide our decisions and shape our
culture. By aligning on these values, we foster collaboration,
innovation, and a shared commitment to excellence. Together, we
make a difference. A Bit More About Us Our journey began over 30
years ago in Sweden, in the city of Lund. As a full-service general
CRO, we build solution-driven teams working toward a healthier
future. Bringing together over 600 professionals, TFS delivers
tailored clinical research services in more than 50 countries,
offering flexible clinical development and strategic resourcing
solutions across key therapeutic areas including Dermatology,
Neuroscience, Oncology, and Ophthalmology.

📌 IT Support Technician (Cataluña)
🏢 TFS HealthScience
📍 Cataluña