Teladoc Health is a integral leader in virtual care, providing telehealth services including primary care, mental health, chronic condition management, and specialty care to millions of members worldwide.
The company connects patients with licensed physicians and specialists through its digital platform, enabling on-demand medical consultations via phone, video, or app. With a presence in over 175 countries, Teladoc is at the forefront of transforming how people access and experience healthcare.
Role and Responsibilities Design and implement operational improvement and transformation initiatives aligned with business strategy.
Optimize end-to-end operational processes across key functions (Operations, IT, Finance, HR, Customer Service).
Drive service quality, efficiency, and scalability through KPI and SLA management.
Monitor operational and financial performance, identifying opportunities to improve profitability and effectiveness.
Lead cross-functional projects, ensuring clear scope, timelines, governance, and delivery.




Implement and standardize project management methodologies, tools, and best practices.
Ensure operational processes comply with legal, regulatory, and internal governance requirements.
Gather business requirements, translate them into actionable solutions, and oversee implementation.
Manage risks, issues, and dependencies, proactively addressing scope creep.
Support senior leadership with data-driven insights, user research, and operational recommendations.
Build strong, collaborative relationships with internal stakeholders and external partners.
Skill Requirements/Preferences Around 5 years of experience in operations, transformation, consulting...
Strong understanding of operational excellence, process optimization, and change management.
Proven experience managing cross-functional initiatives in complex environments.
Strong analytical skills with the ability to interpret financial and operational data.
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📌 Operations & Transformation Specialist (Barcelona)
🏢 Teladoc Health
📍 Barcelona