ph3What You´ll Do /h3 ul liSupport customer communication and help ensure a smooth customer experience /li liAct as a point of contact for customer enquiries (email, calls) /li liAssist with order-to-cash (OTC) and customer service related activities /li liHelp build relationships with customers and collect their feedback /li liMaintain and update CRM data, supporting business development activities /li liIdentify opportunities to improve customer satisfaction (CSAT) /li liCollaborate with internal teams (Customer Experience, Supply Chain, etc.) /li liSupport ongoing projects, process improvements and best practices /li liHelp monitor performance using KPIs and reports /li /ul h3What makes you a good fit /h3 ul liAbility to do a 12 month internship (8/6h day) /li liBusiness Administration,



Management or related student with an interest in customer facing role /li liStart date - immediate availability /li liFluent level of English and Spanish. /li liCustomer focus orientation /li liAbility to work in a team. /li liProblem-solving skills. /li liProactive and motivated attitude. /li liFlexibility and strong communication skills. /li /ul pAt Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations. /p /p #J-18808-Ljbffr

📌 Intern Customer Service Experience (CSX) (Barcelona)
🏢 Henkel
📍 Barcelona