Player Support Specialist - Hungarian and English - Paid Relocation to Sofia

La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto.

Mercier Consultancy MD is delighted to present an exceptional opportunity for a Player Support Specialist fluent in both Hungarian and English, with a paid relocation to the dynamic city of Sofia, Bulgaria. This position is idóneo for individuals passionate about gaming and wanting to make a positive impact on the player community. You will be responsible for assisting players with their inquiries, ensuring they have a seamless gaming experience.

Key Responsibilities

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- Provide outstanding player support via email in Hungarian.

- Assist players with questions regarding game features, technical issues, and account management.

- Resolve player concerns swiftly to enhance player satisfaction and loyalty.

- Document player interactions effectively to improve overall service quality.

- Work collaboratively with other teams to communicate player feedback and insights.





- Remain informed about game updates and best practices in customer support to provide knowledgeable assistance.

Requirements

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- Fluency in both Hungarian and English (oral and written) is required.

- Experience in customer support or player support roles is a plus.

- Strong understanding of gaming culture and familiarity with popular game titles is beneficial.

- Excellent communication and interpersonal skills, with a strong focus on customer service.

- Ability to troubleshoot technical issues and offer effective solutions.

- Strong organizational skills to manage multiple player inquiries efficiently.

- Willingness to relocate to Sofia, Bulgaria, with provided accommodation and support.

Benefits

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- Competitive Monthly Salary.

- Fully Paid Relocation Package.

- Monthly Performance Bonus.

- Monthly Accommodation Bonus.

- Fully Paid Training. xqbhyrx

- Health Insurance.

- And Much More …

Seniority Level

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- Entry level

Employment Type

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- Full-time

Job Function

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- Customer Service

- IT Services and IT Consulting

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📌 Player Support Specialist - Hungarian and English - Paid Relocation to Sofia (España)
🏢 Mercier Consultancy Medical
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