Liaise with client, business lines and Platforms for handling of Payments, Loans, International Guarantees and Documentary credits.
All responsabilities / duties are carried out in close cooperation with Operating Platform General task:
1.- Client Servicing Ensure a role of advisory to the clients for Operations, in link with Operating Platform experts.
Coordination, follow-up and support to platform to monitor the good execution of deals.
Participate to the assessment of Client Satisfaction.
Be a relay of communication between Client/FO and Platform (definition of clients’ requests, expression of operating constrains, and management of priorities …).
Closely collaborate with FO teams to maintain a pro-active and efficient service to the clients all along the business chain.
Coordination and answers request to internal support departments and FO, MO, Platforms.
2.- Operational Tasks Controls ISIS and set-up of new client relationships (FA, Customer sheet, receipt of required documentation, etc.).
Reconciliations of wash and nostro accounts, and incoming

📌 Trainee Cbo (Madrid)
🏢 Crédit Agricole Cib
📍 Madrid