Job Description
The Clinics CS Business Enablement Manager works closely with the Clinics Manager, acting as a key partner to drive execution, efficiency, and operational excellence across the Spain Clinics CS team. This role collaborates closely with Team Leads and the Clinics CS team, ensuring strong alignment between strategy and day‑to‑day execution, and enabling consistent, high‑quality performance across the organization.
This is a highly hands‑on, doer role—focused on making things happen, not just defining strategy. It requires someone who can seamlessly move across projects, take ownership end‑to‑end, and ensure initiatives are effectively implemented and adopted.
With a strong focus on processes, KPIs, and AI‑driven improvements, this role translates integral strategy into local execution—ensuring systems, workflows, and insights deliver measurable performance impact.
Key Responsibilities
Quality & Process Accountability
Own and manage the Quality Assurance workflow: review cases, score performance, deliver structured feedback to Team Leads, and track improvement actions.
Ensure CS procedures are consistently followed across onboarding,

📌 Customer Success - Project Manager (Barcelona)
🏢 Doctoralia Spain
📍 Barcelona