04 ago
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Traveltechessentialist
|
Barcelona
04 ago
Traveltechessentialist
Barcelona
pstrongAccommodation Operations Specialist (Late Shift) - (Hybrid) /strong /ppAs you contemplate your future, you might be asking yourself, what’s the next step? Start your journey with us! /ppWe’re seeking an experienced strongAccommodation Operations Specialist /strong to join our Accommodation team in Barcelona (Hybrid) to help build a strong relation with our partners. If you’re ready to soar, we’re ready to take you there. /ppstrongWhy eDreams ODIGEO /strong /ppJoin the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe. /pp21 million customers – 44 markets – 5 brands – 6.5M members in Prime /ppMore than 100 million searches per day - Up to 1.8 billion daily AI predictions /ppOver 1,600 employees – More than 60 different nationalities from all continents /pp99% permanent contracts - 36 average age /ppWe're the world’s leading travel subscription platform and one of the largest e-commerce businesses in Europe. We are a tech company revolutionizing the travel booking experience through our consumer insight, innovative technology, market leadership, and Prime, the world's first travel subscription program. /ppstrongWhat you will do: /strong /ppThe Role's Key Responsibilities and Tasks /ppAs an eDOer, you will have clear objectives, great challenges and a clear overview of how your work contributes to the general company project and its customers. As a Accommodation Operations Specialist in the Accommodation Team you will be in charge of: /polliCommunication by phone and email with suppliers and distributors to be their problem solver; /liliProvide a two side service answering any request in a timely and efficient manner; /liliDeliver internal support to other areas in the inventory team; /liliResolve following established policies and procedures,
and applying out-of-the-box thinking when anything established is not enough; /liliProvide accurate feedback in order to help generate insight on his team to improve operational efficiency; /liliContribute building operational documentation; /liliProactively take action on prevention tasks to contribute to enhancing the customer experience. /li /olpstrongWhat you need to succeed: /strong /ppGood to have /ppBring your unique perspective, speak up, and offer disruptive solutions. You'll have the opportunity to learn and grow while making a real impact on our team. Here's what you need to succeed: /polliTourism studies or previous experience in the industry; /liliExperience in front office or customer service positions; /liliAdvanced level of English and in any other European language (e.g., French or German); /liliAvailability to work on Late shift: From 12.00PM until 9.00PM including weekends and Bank holidays (extra pay rotation); /liliExcellent written and oral communication skills; /liliClient focused and empathetic; /liliAbility to adapt fast to continuous changes; /liliOrganized- will handle a large volume of data and many different software; /liliComputer savvy: comfortable with Google tools (Gdocs, Gcalendar, Gsites) and CRM; /liliSelf motivation and teamwork are expected. /li /olpstrongWhat’s in it for you? /strong /ppThe best talent deserves the best benefits /ppAt eDO, we want you to be a part of our success story and great culture. Here’s what we offer: /polliA rewarding Compensation package! Prime Plus membership, Competitive salary and benefits package, including flexible benefits, performance-based bonuses, birthday day off, discounts and partnerships, relocation support and the possibility of choosing your equipment and, even better, keeping it for free after 3 years. /liliContinuous learning to fuel your growth and explore new horizons! Learn and grow with free Coursera access,
soft skills workshops, tech training, leadership development, and more. Plus, enjoy a great onboarding program. /liliGrow opportunities to empower your career, and unleash your potential! Personalised career paths and the eVOLVE Program will help you discover, grow, and thrive. Internal mobility opportunities let you pursue horizontal career changes and promotions. /liliYour Well-being is our Priority. Embrace Freedom and Flexibility! At eDO, we value flexibility, employee care, and transparency. We offer a hybrid home-office model focused on outcome, not time-in-seat. You’ll be able to find the right work-personal life balance that suits you best. /liliWork hard, party hard! We believe in having fun and connecting with colleagues! Join eDO for after-work events, padel tournaments, parties, and more. Create communities based on your passions, like sports and music. Come to work as you are, with no dress code, and enjoy free fruit, coffee, and tea at our offices. /liliEnjoy a dynamic and healthy environment! Be innovative, take risks, and share your ideas. Our diverse and open-minded teams support high performance, learning, and growth. You’ll work in an Agile Mindset environment with recognition at our core. /li /olpIf you are ready for a career opportunity with unmatched benefits, continuous learning, and a supportive work-life balance, look no further! Take your career to new destinations by applying now and help our diverse, inclusive, and passionate team shape the future of travel.strongApply now! /strong /ppemWe are an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status. Our people are the key to our success. Each one of them is unique in their own way and the respect for their uniqueness is and will always be a passion and motivation. /em /ppem#LI-CR3br/#LI-Hybrid /em /p #J-18808-Ljbffr
📌 Accommodation Operations Specialist (Late Shift) (Barcelona)
🏢 Traveltechessentialist
📍 Barcelona