ppAre you looking for your next opportunity? Sompo has a unique opportunity for a bCredit Control Hub Lead - Continental Europe /b in our Finance Operations team in the market for Continental Europe. /p pThe Credit Control team is a key component of our International Insurance Division and works closely with brokers, clients, and internal teams in finance, underwriting, underwriting operations, information technology, and claims. It drives collaborative resolution to cash and credit control challenges to maintain superior customer service and profitability for the organisation in Continental Europe. /p pLocation: This position will be based out of our Barcelona or Madrid offices. /p h3What you’ll be doing: /h3 ul liCreate and manage a committed and focused collections team in Continental Europe /li liEnsure the effective organisation and control of accounts processes and cash collection in Continental Europe, including the co‑insurance collection and remittance process /li liBe a referral point to Finance, underwriting department, underwriting operations and claims teams in Continental Europe and within the credit control team for complex queries and technical expertise /li liManage debts by monitoring overdue debt, aged debt and outstanding queries and taking relevant action /li liMonitor and control bad debt accounts taking appropriate action /li liPrepare monthly targets, compile, and analyse monthly results /li liEnsure continued development of high‑quality credit management techniques /li liAssist the Head of Finance Operations in the provision of support to the senior management team /li liAssess the credit risk of new customers, performing credit assessments and credit reviews, and provide monthly reports illustrating the spread of risk /li liMaintain excellent working relationships across the company /li liManage performance and staff development, effective management of workload, procedures,



and documentation /li liEnsure agreed best practice and service standards are met /li liBuild, maintain and support personal and team working relationships with clients and brokers via regular telephone contact and personal face‑to‑face visits /li liBe clear and concise in all written and verbal communications with clients /li liRole model an assertive and positive manner in dealing with client/credit related contact /li /ul h3What You’ll Bring: /h3 ul li5+ years’ experience in a similar role within the Insurance/reinsurance market in Continental Europe is essential. /li liExperience of credit control in the Insurance sector, especially in context of co‑insurance /li liDemonstrable knowledge of technical and accounting procedures and credit control /li liFull understanding of service standards, terms of trade and audit guidelines /li liExperience of Aged Debt Reporting and analysis is essential. /li liStrong Excel skills at Proficient Level (including macros) are essential for this role. /li liStrong grasp of co‑insurance processes and systems. /li liAbility to work on own initiative. /li liAbility and confidence to challenge existing procedures and use of system. /li liStrong technical skills including credit control skills. /li liKnowledge of Insurance and Reinsurance products in Continental Europe would be an advantage. /li liAwareness of Sox Controls is desirable but not essential. /li liAssociate or member of the Chartered Institute of credit management is desirable but not essential. /li liEnglish language skills are essential, Italian or French language skills are an advantage. /li /ul h3Our Benefits: /h3 ul liExpansive Health Wellness Benefits /li liGenerous Retirement Savings Plans /li liGlobal Parental Leave Adoption Assistance /li /ul pWe continuously evaluate and update our benefit programs to ensure that our plans meet the needs of our employees and their dependents. /p /p #J-18808-Ljbffr

📌 Credit Control Hub Lead - Continental Europe (Madrid)
🏢 Sompo
📍 Madrid