pJoin to apply for the strongOperations Lead /strong role at strongBond Brand Loyalty /strong /pp3 days ago Be among the first 25 applicants /ppJoin to apply for the strongOperations Lead /strong role at strongBond Brand Loyalty /strong /ppstrongAbout Us:br/strongWe build bonds. Bonds build growth.brAs the strongOperations Lead /strong, you will provide hands-on leadership focused on driving operational excellence and delivering exceptional client service. You will oversee the day-to-day management and execution of client programs while leading a team of Project Managers, Project Leads, Coordinators, and Event Managers. Your responsibilities will include developing and coaching the team, fostering cross-functional collaboration, and ensuring the successful delivery of client projects. Additionally, you will support business growth by identifying opportunities within existing accounts and contributing to proposals and solution development alongside account leadership.brstrongAs the Operations Lead, you will:br/strongulliOversee the day-to-day activity and client service of an assigned client/account team (Project Managers, Project Leads, Coordinators, Events Managers, and other supporting roles) /liliManage Project Managers, Project Leads, Coordinators, Events Managers, and/or other members of the client team as assigned /liliEnsure profitability of assigned accounts and related projects and ensures execution of projects is consistent with account strategy /liliIdentify, develop and/or implement operational protocols and delivery systems as needed to meet client requirements /liliApply project management principles and processes, Bond’s project fundamentals to all areas of client deliverables /liliGuide the project team to execute deliverables with adherence to Bond’s project fundamentals /liliEnsure effective integration of services across all departments/teams on behalf of clients as required /liliEnsure client satisfaction with all project/program activity directly and on behalf of the account team /liliManage project budgets and tracks costs, communicating forecast to Managing Director /liliManage the timely flow of information and documentation of all client-related activity within the project team and to/from the client /liliCoach and develop other members of client team to transfer skills and ensure succession management /liliEnsure management of projects within Quality Management System requirements /liliDevelop and maintain current knowledge of client's business, marketing programs, brands,



competitors, strategies, etc. /liliEnsure people and teams across the organization work effectively together and collaborate with a focus on client needs /liliSupport the development of project/opportunity briefs as required /liliSupport the development of proposals and project recommendations with guidance from the Account Leadership (Managing Director, and Operations Director) /liliSupport the Managing Director in identifying new business opportunities within assigned accounts /liliOther sector specific activities, as required and assignedbrbr/li /ulstrongYour background:br/strongulliBachelor’s degree in business or a related field, or equivalent work experience /liliMinimum 4 years of experience in a leadership role managing matrix project teams, with both direct and indirect reports, delivering multiple projects with competing priorities /liliMinimum 3 years of leadership experience within a digital agency, creative agency, or similar environment focused on customer experience, channel, or dealer enablement /liliProven ability to manage deadlines, solve problems, and drive operational excellence /liliStrong written and verbal communication skills /liliA hands-on leader who takes ownership, thrives in collaborative environments, and isn’t afraid to dive into execution when needed /liliHighly adaptable with strong planning skills and the ability to pivot when priorities shiftbrbr/li /ulstrongBonus Points If You Have:br/strongulliExperience managing general projects /liliFluency in German /liliBackground in the automotive industry /liliAgency experience /liliProject Management Certification (PMP or equivalent)brbr/li /ulstrongWhy Bond?br/strongJoining us means being part of a team that lives by the mantra “Create Bonds.” We celebrate our collective drive, reward innovative thinking, and always maintain a focus on fostering relationships, both internally and with our clients.brstrongReady to Make Your Mark?br/strongIf you’re passionate about shaping the future of loyalty and making a real impact, we want to hear from you! Apply now to become a part of our dynamic and innovative team.



/ph3Seniority level /h3ullih3Seniority level /h3Mid-Senior level /li /ulh3Employment type /h3ullih3Employment type /h3Full-time /li /ulh3Job function /h3ullih3Job function /h3Management and Manufacturing /lilih3Industries /h3Advertising Services /li /ulpReferrals increase your chances of interviewing at Bond Brand Loyalty by 2x /ppGet notified about new Operations Lead jobs in strongMadrid, Community of Madrid, Spain /strong. /ph3Strategic Operations Lead – Office of the CEO (Madrid) /h3pMadrid, Community of Madrid, Spain 6 days ago /ppMadrid, Community of Madrid, Spain 2 days ago /ppMadrid, Community of Madrid, Spain 2 weeks ago /ppCoslada, Community of Madrid, Spain 5 days ago /ppGetafe, Community of Madrid, Spain 4 days ago /ppMadrid, Community of Madrid, Spain 1 week ago /ppMadrid, Community of Madrid, Spain 1 month ago /ppMadrid, Community of Madrid, Spain 1 week ago /ppMadrid, Community of Madrid, Spain 3 weeks ago /ppMadrid, Community of Madrid, Spain 10 hours ago /ph3Warehouse Operations Manager (no remote-based in the Netherlands) /h3pMadrid, Community of Madrid, Spain 2 weeks ago /ph3Business Performance Manager - Digital Omnichannel /h3pMadrid, Community of Madrid, Spain 2 weeks ago /ppMadrid, Community of Madrid, Spain 1 month ago /ppAlcobendas, Community of Madrid, Spain 22 hours ago /ppMadrid, Community of Madrid, Spain 2 weeks ago /ppMadrid, Community of Madrid, Spain 1 week ago /ppMadrid, Community of Madrid, Spain 6 days ago /ppMadrid, Community of Madrid, Spain 1 week ago /ppMadrid, Community of Madrid, Spain 2 hours ago /ppMadrid, Community of Madrid, Spain 3 weeks ago /ppAlcobendas, Community of Madrid, Spain 5 days ago /ph3Warehouse Operations Manager (no remote-based in the Netherlands) /h3pMadrid, Community of Madrid, Spain 1 week ago /ppMadrid, Community of Madrid, Spain 4 days ago /ppMadrid, Community of Madrid, Spain 2 weeks ago /ph3Global Lead, Manufacturing Supply Chain /h3pMadrid, Community of Madrid, Spain 2 weeks ago /ppMadrid, Community of Madrid, Spain 10 hours ago /ppMadrid, Community of Madrid, Spain 2 weeks ago /ppMadrid, Community of Madrid, Spain 2 months ago /ppAlcobendas, Community of Madrid, Spain 10 hours ago /ppMadrid, Community of Madrid, Spain 1 week ago /ppMadrid, Community of Madrid, Spain 2 weeks ago /ppWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. /p #J-18808-Ljbffr

📌 Operations Lead (Madrid)
🏢 Bond Brand Loyalty
📍 Madrid