ph3bAbout the Role /b /h3 pWe are looking for a customer-focused and results-driven professional to join our Account Management Team at Perk. As a Junior Account Manager, you will play a key role in driving customer satisfaction, retention, growth, and margin across an existing portfolio of accounts. /p pIn this role, you will manage a portfolio of long-tail (LT) customers across the French market, helping clients maximise the value they receive from Perk while identifying opportunities to expand their business with us. /p h3bWhat You'll Do /b /h3 ul liOwn and manage a portfolio of long-tail customers across the French market. /li liBuild strong relationships with key stakeholders and decision‑makers responsible for their company's travel program. /li liDevelop a deep understanding of your customers' businesses and proactively identify opportunities to improve their experience with Perk. /li liDrive account growth by identifying and securing upsell, cross‑sell, and expansion opportunities. /li liBecome a trusted advisor and product expert, consistently meeting or exceeding quarterly growth targets. /li liLeverage data and analytics to deliver impactful business reviews, reports, and presentations to stakeholders. /li liIdentify recurring customer challenges and proactively develop long‑term solutions. /li liAct as a key liaison between customers and internal teams to ensure a seamless customer experience and successful product adoption. /li liEffectively prioritise activities and manage your portfolio to maximise commercial impact. /li /ul h3bWhat we're looking for /b /h3 ul liNative or near‑native bFrench /b proficiency (spoken and written) and fluent English is required. /li liPrevious experience in Account Management, Customer Success, or another customer-facing commercial role. /li liStrong communication, presentation, and relationship-building skills. /li liAbility to engage confidently with stakeholders across different levels of an organisation. /li liStrong prioritisation, organisation, and time management skills.



/li liCommercial mindset with a proven ability to drive growth while maintaining high customer satisfaction. /li liAnalytical skills with the ability to translate data into actionable business insights and recommendations. /li liSelf‑motivated, proactive, and comfortable managing a high-volume portfolio. /li liExperience in SaaS, technology, or travel‑tech environments is highly preferred. /li /ul h3bWhat we offer /b /h3 ul liReceive competitive compensation and equity ownership in Perk. /li liRest and recharge with our generous allocation of vacation days plus public holidays. /li liTake control of your physical health with your choice of private healthcare or a gym allowance. /li liKnow that your loved ones are protected financially through Life Insurance if the worst were to happen. /li liJoin our unforgettable Perk events, including our spectacular annual summer party. /li liAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to therapy and coaching sessions for you and your loved ones. /li liMake your money go further with our flexible compensation plan. /li liFocus on your family with 17 weeks' paid parental leave during your child’s first year. /li liContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causes. /li liBroaden your horizons with up to 20 'Work from Anywhere' days per year. /li liNurture your language skills with real-life English, Spanish, and Catalan lessons. /li liFollow your passions and take a four-week, fully paid sabbatical once you reach 5 years. /li liLet us help you move to one of our hubs with relocation support. /li /ul h3bInterview Process /b /h3 ul liTalent Acquisition Interview – 30 minutes virtual.



/li liAssessment Interview – 60 minutes in‑person. /li liValues interview – 30 minutes virtual. /li /ul h3bAI Fluency /b /h3 pAI is embedded in how we work across every function. The tools you'll use day‑to‑day are AI‑enabled, so you can move faster and spend more time on the work that matters. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesize information, and cut through shadow work – the invisible tasks that pull people away from the work only they can do – so you can focus on relationships and outcomes. /p pWe don't expect you to be an AI expert, but we do expect you to be curious and intentional about it. The bar is judgment: knowing when AI makes your work better, when to verify what it produces, and when to rely on your own expertise instead. /p pWe'll ask about how you use AI in your interviews, not to test tool knowledge, but to understand how you think about it. That reflects how we work every day. /p h3bHow We Work /b /h3 pAt Perk, we take an IRL‑first approach to work, where our team works together in‑person 3 days a week. As such, this role requires you to be based within commuting distance of our hubs. We fundamentally believe in the value of meeting in real life to improve connectivity, productivity, creativity and ultimately making us a great place to work. /p pFor certain roles, we can help with relocation from anywhere in the world. English is the official language at the office. Please submit your résumé in English if you choose to apply. Do not forget to submit an updated portfolio and/or résumé. /p h3bEqual Opportunity Employer /b /h3 pPerk is a integral company with a diverse customer base, and we want to make sure the people behind our product reflect that. We’re an equal‑opportunity employer, which means you’re welcome at Perk regardless of how you look, where you’re from, or anything else that makes you, well, you. /p /p #J-18808-Ljbffr

📌 Account Manager Long Tail - France (Barcelona)
🏢 Traveltechessentialist
📍 Barcelona