ppAre you interested in modern technologies and eager to support innovative solutions? INEXTO, a integral leader in Authentication, Secure Serialization, Track Trace, and Production Volume Verification, is looking for a Software Support Engineer to join our team. Our technology secures over 100 billion products annually, and we’re just getting started! /p /brpAt INEXTO, you will be part of a professional team dedicated to ensuring the reliability and efficiency of our solutions. As a Software Support Engineer, you will collaborate with talented professionals, applying your technical and analytical skills to support secure, user-friendly applications that make a real impact on the market. /p /brpbPlease note that this position is based in Inexto Spain. We require a hybrid working model, with regular presence at our Madrid office. /b /p /brpbResponsibilities:
/b /p /brul /brliManage second-level application support /li /brliCreate and monitor support requests with our ticketing tool /li /brliFilter and fix issues and escalat if necessary /li /brliEnsure communication with our development teams in Europe /li /brliInvestigate logs/traces on Microsoft systems /li /brliSupport the integration of our solution in various industries and customers /li /br /ul /brpbQualifications: /b /p /brul /brli3+ years in a Software or IT environment /li /brliGood SQL language knowledge (queries, etc.) /li /brliBasic SQL Server and IIS knowledge /li /brliGood understanding of network protocols (TCP/UDP) /li /brliGood knowledge of the Windows environment, including Windows Server /li /brliCustomer-oriented, solution-oriented, analytical, and problem-solving skills /li /brliStrong communication skills /li /brliWillingness to travel from time to time /li /brliVery good English level (spoken and written) /li /br /ul /brpCan't cover everything? No problem. We don't expect you to know everything, but we value your ability to apply your knowledge effectively and collaborate with colleagues and clients. Specialized knowledge, openness, and a keen interest in learning and applying new skills are essential. /p /p #J-18808-Ljbffr
📌 Software Support Engineer_Spain (Madrid)
🏢 Inexto
📍 Madrid