Overview
Senior AI Product Manager — Travel Tech Barcelona, Spain · Full-time · On-site
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At SMYT, we are partnering with a fast-growing AI travel-tech company backed by leading industry investors to find a Senior Product Manager ready to own a product that is genuinely reshaping how the industry operates. This is not a traditional PM role.
Our client is at the forefront of AI-powered travel operations, reshaping how the industry handles complexity at scale, with real traction, real customers, and a product already in production at some of the world's leading travel companies.
We are looking for a travel industry veteran who understands how airline distribution actually works, knows their way around a GDS, and wants to apply that expertise where the underlying AI is moving faster than any roadmap.
Responsibilities
You will own the core AI product end-to-end — from discovery and prioritisation to delivery:
- Lead the full post-booking servicing scope: exchanges, refunds, cancellations, IRROPS, and traveller comms
- Translate customer calls and operational workflows into PRDs the engineering team can build with conviction
- Shape how agentic systems handle ambiguity — escalation logic, quality evaluation, product evolution
- Drive alignment through clear written communication: PRDs, decision memos, API specs
- Partner daily with Engineering, Customer Success, and Sales to deliver outcomes, not outputs
- Help build the product playbook future hires will use — you are early enough that it is still being written
What are we looking for?
- 4+ years as a PM in B2B SaaS with a track record of shipping end-to-end
- Hands-on experience in travel tech or airline distribution — PNRs, fare rules, exchange and refund logic. This is a requirement, not a preference
- Deep GDS fluency (Amadeus, Sabre, or Travelport) — NDC vs. EDIFACT, schedule change, IRROPS. No translator needed
- Technical range: API specs, backend conversations, translating constraints into trade-offs
- Strong written communication — PRDs, decision memos, release notes, all with equal precision
- Native-like English. Spanish is a plus
What will most be valued?
- Depth of hands-on GDS experience across multiple airline casuistries — schedule changes, IRROPS, complex fare rules in practice
- Familiarity with PSS systems (Altea, Navitaire, Nevio)
- Experience with LLMs or AI/ML product components
Why this opportunity?
- Own the core product end-to-end — no layers, no proxy work. xhfqzwm Your decisions ship
- Work directly alongside the founders in a small, senior, general team — low ego, high standards
- Enterprise customers from day one;
your product decisions go into production at scale
- Series A on the horizon with strong investor backing and market momentum
Conditions
- Fixed, based on fit + % variable tied to company objectives
- Private health insurance
- Barcelona — on-site, with flexibility as needed
- Occasional international travel
If you have spent years navigating the complexity of airline distribution and are ready to apply that expertise to a product that is actively changing the industry — this is your opportunity.
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📌 Ai Senior Product Manager _ Traveltech (Bellprat)
🏢 Smyt
📍 Bellprat