Experteer Overview
As Cu0026amp;S Outsourcing Expert, you oversee outsourced credit control activities within the Credit line of business, ensuring high-quality service against SLAs and controls. You will collaborate with internal stakeholders and the external provider to strengthen processes, drive service improvements, and support governance and regulatory reporting in a globally connected setup. The role emphasizes performance monitoring, data integrity, and strong partner management to deliver reliable credit control outcomes. This is a pivotal role for shaping efficient outsourcing within a leading re/insurance organization.

Compensaciones / Beneficios
• Lead and oversee the outsourced Technical Accounting team to meet targets, SLAs, and quality standards
• Maintain strong relationships with internal stakeholders and act as the central point of contact for credit control topics
• Drive process improvements and operational efficiencies across credit control with general and Operational Excellence teams
• Ensure appropriate team structure, resource allocation, and monitor performance via KPIs, dashboards, and reporting




• Provide analytical insights; support governance and regulatory reporting; identify risks and opportunities early
• Strengthen internal controls and data quality standards across processes
• Manage the external service provider relationship and performance, coordinating with internal and external auditors

Responsabilidades
• 5+ years of relevant operational experience in corporate insurance or broking with credit control/technical accounting exposure
• Experience in third-party management within a corporate insurance or technical accounting context
• Proven track record in driving process improvements and operational efficiency
• Strong communication and stakeholder management, with influencing and negotiation capabilities
• Fluent English; additional European languages advantageous
• Solid MS Office skills (Excel)
• High integrity, adaptability, and a structured, detail-oriented working style

Requisitos principales
• hybrid work model
• performance-based annual bonus
• salary range EUR 38,000–64,000 (Spain)
• additional rewards and benefits possibility
• international exposure
• career development opportunities

📌 C&S Outsourcing Expert (Hybrid) (Madrid)
🏢 Swiss Re
📍 Madrid