ppHikvision is the world's largest supplier of video surveillance products and solutions. The company specializes in video surveillance technology, as well as designing and manufacturing a full-line of innovative CCTV and video surveillance products. The product line ranges from cameras and DVRs to video management software. Since its establishment in 2001, Hikvision has quickly achieved a leading worldwide market position in the security industry. /p pHikvision possesses the world's largest RD team and state-of-art manufacturing facilities; both allow Hikvision’s customers the benefit of world-class products that are designed with cutting-edge technology. /p h3Key Responsibilities /h3 ul liProvide on-site and remote technical support during project implementation (commissioning, validation, and handover) /li liDiagnose and resolve complex technical issues in real environments /li liExecute product testing, Proof of Concepts (POCs), and technical validations /li liDeliver technical training to clients and system integrators /li liCoordinate with internal teams (support, pre-sales, sales, product, and RD) to ensure smooth project execution and alignment with customer needs /li liIdentify opportunities for improvement in processes, products,
and documentation /li liSupport technical customizations and project-specific adaptations /li liBachelor’s degree in Engineering (Computer Science, Telecommunications, Electronics, or related field) /li liHigh level of Spanish and English (both written and spoken) /li libCatalan is a plus (especially for local customer interaction) /b /li liExperience in technical support or implementation of technology projects /li liStrong analytical and problem-solving skills /li liGood communication skills, especially in customer-facing situations /li liWillingness to travel /li /ul h3Nice to have /h3 ul liExperience with video surveillance systems, electronic security, or networking /li libKnowledge of Hikvision products /b /li liExperience working with system integrators or end customers /li liExperience troubleshooting complex systems /li liExperience in international environments /li /ul h3What we are looking for /h3 ul liHands-on, results-oriented mindset /li liAbility to work autonomously in customer environments /li liProactive attitude with a strong focus on problem-solving /li liWillingness to learn and grow technically /li /ul /p #J-18808-Ljbffr