Descripción del trabajo Experteer Overview As European Payroll Service Delivery Manager, you ensure accurate, compliant, and timely payroll across Europe and act as the main liaison between Ramboll, payroll vendors, HR, Finance, ICT, and other stakeholders. You will own service performance, governance escalations, and continuous improvement, while supporting payroll transformations and country onboarding. You’ll shape payroll service excellence in a global, foundation-owned organization that values people, sustainability, and long-term thinking. This role offers cross-country collaboration, modern HR/payroll tech exposure, and a meaningful impact on how we deliver payroll services. Compensaciones / Ventajas Own the operational and governance relationship with external payroll providers, including scope, contractual commitments, out-of-scope requests, and vendor accountability Manage payroll service performance via SLAs, KPIs, calendars, governance meetings, root-cause analysis, corrective actions, and ongoing service improvements Act as a primary escalation and stakeholder contact for HR, Finance, ICT, vendors, and senior europe-wide stakeholders, communicating risks, changes, and improvement plans Support payroll transformation,



country onboarding, acquisitions, integrations, migrations, automation, AI-enabled improvements, and service readiness activities Maintain payroll governance, controls, audit readiness, compliance-risk oversight, operating procedures, knowledge transfer, disaster recovery planning, and service continuity Responsabilidades Experience managing multi-country payroll operations or service delivery, ideally in outsourced or vendor-led models Experience managing third-party payroll vendors, contracts, SLAs, KPIs, governance forums, and performance improvements Strong stakeholder management and influencing skills with HR, Finance, ICT, vendors, and senior leaders Proven ability to lead service governance, incident management, project delivery, service recovery, continuous improvement, and change initiatives Excellent English and German communication skills Requisitos principales Flexible work environment (hybrid/remote) Development opportunities Leadership principles guidance Inclusive culture Collaboration with international stakeholders Exposure to modern HR/payroll technologies #J-18808-Ljbffr

📌 European Payroll Delivery & Governance Lead (Les)
🏢 Ramboll
📍 Les