ph3Overview /h3 pKeysight is on the forefront of technology innovation, delivering breakthroughs and trusted insights in electronic design, simulation, prototyping, test, manufacturing, and optimization. Our ~15,000 employees create world‑class solutions in communications, 5G, automotive, energy, quantum, aerospace, defense, and semiconductor markets for customers in over 100 countries. Learn more about what we do. /p pOur powerful, award‑winning culture embraces a bold vision of where technology can take us and a passion for tackling challenging problems with industry‑first solutions. Diversity, equity inclusion are integral parts of our culture and drivers of innovation at Keysight. We believe that when people feel a sense of belonging, they can be more creative, innovative, and thrive at all points in their careers. /p h3Responsibilities /h3 ul liManage end-to-end customer service operations for renewals administration, support agreements, and warranty management (post‑sales services) across the EMEA region. /li liCollaborate closely with Account Managers and Sales teams to prepare, validate, and deliver accurate quotes and contract renewals to customers. /li liProcess customer purchase orders (POs) within agreed SLAs, ensuring full compliance with internal policies and procedures. /li liMonitor and control the complete order lifecycle, ensuring timely execution, issue resolution, and closure. /li liHandle customer and internal queries related to contracts, renewals, invoicing, and warranty administration,



ensuring clear and effective communication. /li liMaintain and ensure accuracy of warranty data (start/end dates) and contract information within systems. /li liAct as a key interface between customers, sales, service centers, and finance/collections teams to deliver seamless service. /li liProactively resolve complex customer issues using sound judgment, established processes, and customer‑focused solutions. /li liIdentify and implement process improvements to enhance efficiency, quality, and customer satisfaction. /li liManage multiple priorities in a fast‑paced, high‑volume, and complex administrative environment with strong attention to detail. /li liContribute positively to the team by being a motivated, reliable, and inspiring team player, fostering a collaborative “One Keysight” culture. /li /ul h3Qualifications /h3 ul libFluent Swedish is required; Finnish is highly valued. /b /li liProfessional proficiency in English is mandatory. /li liMinimum of 2 years relevant experience in a complex, fast‑paced customer service environment. /li liComfortable working in a complex, detail‑oriented administrative role within a fast‑paced environment. /li liHighly motivated, proactive, and willing to take on new challenges. /li liPositive, inspiring, and collaborative team player, able to act as a team booster. /li liConfident and resilient, with a secure and solution‑oriented mindset. /li /ul pCareers Privacy Statement Keysight is an Equal Opportunity Employer. /p /p #J-18808-Ljbffr

📌 Customer Service Specialist – Renewals Administration (Swedish & Finnish) (Barcelona)
🏢 Keysight Technologies Sales Spain
📍 Barcelona