ph3Experteer Overview /h3pYou join Amadeus Hospitality to maintain and elevate top-tier web customer support. You will work with global teams to resolve issues, optimize websites, and implement analytics-driven improvements. Your role blends technical support with website optimization and cross-department collaboration to enhance the customer experience. This position offers exposure to enterprise tools and data-driven projects in a global, inclusive environment. /ph3Compensaciones / Beneficios /h3ulliProvide timely and high-quality customer service and technical support to integral clients /liliLead cross-department investigations and handle escalations /liliUpgrade and optimize websites for responsive design and performance /liliMigrate ecommerce and media tracking tags into GTM container /liliFollow QA/testing processes to ensure client satisfaction /liliImplement and customize web analytics and optimization code (Google Analytics, Google Tag Manager) and tracking scripts /liliCollaborate with teams on continuous improvement initiatives /li /ulh3Responsabilidades /h3ulliCustomer-oriented problem solver /liliProficient in English and Spanish; French appreciated /liliKnowledge of Google Tag Manager (GTM) or similar Tag Manager /liliAnalytical thinking and ability to work with diverse teams /liliAbility to support multiple teams with varying skill levels /li /ulh3Requisitos principales /h3ulliCompetitive remuneration packages /liliGlobal DNA /liliLearning opportunities /liliHybrid working model /liliDiverse and inclusive community /liliReliable company /li /ul /p #J-18808-Ljbffr

📌 Customer Support Analyst (Barcelona)
🏢 Amadeus
📍 Barcelona