ph3Responsibilities /h3 ul liThe Sr. Director of Revenue Architecture will lead Gong’s Commercial and Mid‑Market Revenue Architect teams through front‑line leaders /li liThis role is responsible for driving business performance, customer value, and organizational scale while shaping the future of revenue transformation for Gong customers /li liYou will develop exceptional leaders, define the strategy and operating model for the Revenue Architect organization, and partner across the Customer Office, Sales, Product, Marketing, and Operations to accelerate customer and business outcomes /li liLeadership Talent Development: Recruit, develop, and lead a high‑performing team of Revenue Architecture managers. Build leadership capability, succession plans, and a culture of accountability, learning, and customer impact /li liBusiness Performance: Own the performance of the Commercial and Mid‑Market Revenue Architecture teams, driving adoption, retention, expansion, forecasting accuracy, and overall segment health /li liStrategy Scale: Define and evolve the Revenue Architecture strategy, operating model, and engagement framework to support growth and AI‑driven transformation /li liCustomer Transformation: Establish scalable methodologies and best practices that help customers modernize revenue operations and achieve measurable business outcomes through Gong’s AI Operating System /li liExecutive Cross‑Functional Leadership: Serve as an executive sponsor for strategic customer relationships and partner with leaders across Sales, Product, Marketing, Support, and Operations to improve customer experiences and business outcomes /li liOperational Excellence: Drive organizational effectiveness through workforce planning, KPI management,



process improvement, and data‑driven decision making /li /ul h3Benefits /h3 ul liMental health support resources /li liWork from home stipend /li liGenerous vacation days /li liQuarterly recharge company shutdowns /li liParental leave /li liEmployee equity /li liCommuter parking benefits /li liRetirement savings /li liTraining development programs /li liEmployee resource groups /li liMentorship opportunities /li liFlexible wellness fund /li /ul h3Qualifications /h3 ul liThis role is idóneo for a leader who thrives in high‑growth environments, embraces change, and enjoys building teams and developing people /li liYou are willing and able to work from the office in accordance with Gong’s hybrid work model /li liProven track record of building and scaling teams, processes, and operating models in a high‑growth environment /li li4+ years of experience leading leaders and scaling customer‑facing organizations /li liExperience driving business performance through forecasting, organizational planning, process improvement, and cross‑functional collaboration /li liDeep understanding of go‑to‑market strategy, revenue operations, customer adoption, change management, and value realization /li li10+ years of combined IC Leadership experience in Customer Success, Revenue Operations, Consulting, Professional Services, Account Management, or other customer‑facing roles within high‑growth B2B SaaS organizations /li liYou are currently located in one of Gong’s hub locations (SF, SLC, ATX, CHI, or NYC) /li liProven track record partnering with VP and C‑level stakeholders to drive strategic business outcomes, organizational change, and customer transformation /li /ul /p #J-18808-Ljbffr

📌 Senior Director of Revenue Architect (Gerona)
🏢 Gong
📍 Gerona