ph3Head of IT Domain - Sales Services (m/f/x) /h3 pMadrid /p pWe are seeking an experienced and visionary leader to drive our global Sales Service capability within Corporate IT. The role is responsible for defining and executing the technology strategy supporting Sales, Customer Service, Commercial Operations and Customer Experience across all regions and business units. The successful candidate will act as a strategic partner to Commercial and Customer Leadership while leading large-scale digital transformation initiatives and managing a global portfolio of applications, platforms and programs. /p pInternal title: IT Domain Manager Sales Services (m/f/x) /p ul liDefine and execute the global Sales Service strategy and roadmap. /li liOwn the global investment portfolio and capability roadmap. /li liPartner closely with Sales, Service and Customer Experience leadership teams. /li liLead global transformation programs across CRM, Customer Experience and Commercial platforms. /li liEstablish target architectures and technology standards. /li liDrive innovation in AI, Customer Analytics, Omnichannel Experience and Digital Commerce capabilities. /li liManage strategic technology vendors and partnerships. /li liLead globally distributed teams and external partners. /li liEnsure governance, data privacy, compliance and operational excellence. /li liBuild and continuously evolve a modern product‑centric operating model. /li liUniversity degree in Business Administration, Information Systems, Computer Science or a related discipline. /li li15+ years of experience in IT, Digital Transformation or Commercial Technology leadership. /li liStrong experience in Industrial B2B Sales, Customer Service or Commercial Operations environments. /li liDeep understanding of CRM and customer technology platforms.



/li liProven track record in managing general portfolios and budgets. /li liDemonstrated success leading large international transformation programs. /li liExcellent executive stakeholder management and communication skills. /li liStrong leadership and organisational capabilities. /li /ul h3Our commitment to you: your benefits /h3 pAs an internationally successful family business, the Liebherr Group offers you a secure job, a unique variety of tasks and exciting development opportunities. Become part of our strong team today and get to know the Liebherr Group as a reliable partner. Profit from these benefits: /p ul libA highly strategic and globally visible leadership position /bwith the opportunity to shape the future digital engineering landscape of the company. /li libClose collaboration with senior business executives and global teams /bin a dynamic, international working environment. /li libCompetitive executive compensation /bincluding an attractive remuneration package, comprehensive social benefits, and a company pension scheme. /li libA high degree of creative freedom and ownership /b, enabling you to drive innovation and strategic initiatives. /li libA crisis‑proof workplace /bwithin a stable and future‑oriented company. /li /ul pHave we awoken your interest? Then we look forward to receiving your online application. If you have any questions, please contact Melanie Grabmair. /p pbOne Passion. Many Opportunities. /b /p h3The company /h3 pLiebherr is a family‑run technology company that is not only one of the largest construction machinery manufacturers in the world, but also offers high-quality, user‑oriented products and services in many other areas. The Group employs nearly 50,000 people in more than 140 companies on all continents. /p /p #J-18808-Ljbffr

📌 Head of IT Business Domain - Sales & Services (m/f/x) (Madrid)
🏢 Liebherr-Werk Nenzing
📍 Madrid