Customer Service Representative (German + Spanish) —
Madrid / Valencia, Spain Are you a confident communicator who
thrives in a fast-paced banking environment? We're looking for a
motivated customer service professional with strong German and
Spanish language skills to join a dynamic on-site team serving
banking clients across Spain. Key Responsibilities: Handle inbound
customer inquiries in German and Spanish via phone, email, and chat
Assist customers with account-related questions, transactions, and
service requests Accurately log all interactions and follow
escalation protocols when needed Contribute to team quality and
satisfaction targets Work rotating shifts covering mornings,
afternoons, and nights (including night shifts in Madrid) Maintain
up-to-date knowledge of banking products and services What We're
Looking For:



Native or near-native German speaker (required);
Spanish at B2 level or above Previous experience in customer
service or contact centre environments is a plus Comfortable with
rotating shift patterns, including evenings and nights Strong
attention to detail and professional communication skills Based in
or willing to relocate to Madrid or Valencia Proactive,
team-oriented mindset Why Join? You'll be part of a vibrant,
multilingual team where your language skills are genuinely valued —
with clear pathways for professional growth and ongoing training
support. Apply Now: Submit your application today and take the next
step in your customer service career.

📌 Customer Service Representative (German + Spanish) — Madrid/ Valencia, Spain
🏢 Cross Border Talents
📍 Madrid