Grow Your Career as a Technical Advisor! Become part of an innovative and collaborative environment where creative thinking and hands-on problem-solving drive success. If you’re seeking a meaningful role where your expertise can truly make a difference, this could be the adecuado opportunity for you. Role Overview: As a Technical Advisor, you will act as the primary contact for customers requiring technical assistance. You’ll address inquiries, troubleshoot issues, and provide clear, solution-focused guidance. Your goal will be to deliver timely and tailored support that enhances customer satisfaction and upholds excellent service standards. Key Responsibilities: Client Assistance: Provide professional technical support through phone, email, and chat channels. Troubleshooting: Diagnose, investigate, and resolve technical concerns with effective, customized solutions. Cross-Functional Collaboration: Work closely with internal teams to ensure efficient case resolution and continuous service improvement. Documentation: Accurately record customer interactions, issues, and resolutions in internal systems. Service Excellence: Deliver dependable,



high-quality support that builds customer confidence and long-term relationships. Requirements: Language Skills: Fluent in Germany (C2) and English (B2) Eligibility: EU citizenship or valid Irish residency card Experience: 2 years in of experience in Technical Customer Support and/or Customer Support Mindset: Curious, adaptable, and eager to grow within an international environment Why join us: Competitive Salary : Your expertise and dedication are rewarded Language Bonus : Additional rewards for your language proficiency Meal Allowance : Daily support during your work hours Health & Life Insurance : Comprehensive benefits for your well-being Collaborative Team : Be part of a communicative and supportive work environment Relocation Assistance : Smooth transition support for your move Onsite Work: Engage and grow in a collaborative office environment Ready to Elevate Your Career? Apply now to take your technical support career to new heights while delivering exceptional customer experiences!

📌 German Technical Advisor in Barcelona
🏢 Cross Border Talents
📍 Barcelona